Hi Prem,Yes , this is a limitation in ACS and the best way to go about
this is to raise a support ticket with the campaign support and the
infrastructure team can help reset the password for
aemserver.RegardsAdhiyan
Hi Pablo,It's entirely upto your business requirements.You can store
data in the pre-defined folders if you have a single business unit . On
the other hand if you have business units distributed across geos/lines
of products/ channels etc. You can opt for creating your own folders
structure to manage and segregate data more efficiently.Folder structure
basically allows you to manage your data in a better way.Regards,Adhiyan
Hi Ganga,This can be achieved with pressure rules in a typology ruke.
The first step to do this would be to install the Campaign optimization
package and then follow the documentation here :Consistency rules
Regards,Adhiyan
Hi bin,Here is what you can do.Add a query activity and filter the
unsubscribers like :Query: no longer contact by email and action of
History of service subscription equal to Unsubscription.Then we can add
additional data and add the columns you want to extract . Then add a
data Extract activity and save the exported data in a csv file in your
server location/Sftp location.Please refer to the screenshot on how the
query would look like : Regards,Adhiyan
Hi Gigi,This is known as branding and you can add CNAME entries in your
instance config files for the domains you want to send emails from .Then
add these sub-domains like *@sub-domain.com in the autorized sender mask
section of the deployment wizard.Regards,Adhiyan
Hello Tomasz,Although you can create a template using the write method
of nms:delivery but it's not recommended. As of now , I cannot find any
API through which you can create a Message centre template and the
standard way to go about this would be through the console as described
here :Creating the message template Regards,Adhiyan
Hello Jive,May I please know which build version of server you are using
.I can see the client console is actually V7 and it could cause a
compatibility issue with the server.It's recommended to have the same
build for server and client.Regards,Adhiyan
Hi Lordcohen,Once you open the delivery editor , you can click on
properties and go to advanced tab and select DCE in the dropdown.Let me
know if anything is needed
Hi Naveen,Campaign-API user would have worked as well . I believe you
skipped this step :NOTE In AEM, be sure that you set the password for
the campaign-remote user. You need to set this password to connect Adobe
Campaign with AEM. Log in as administrator and in the user
administration console, search for the campaign-remote user and click
Set Password. So I believe AEM was updated with the admin credentials to
make it work . It could have been done for campaign-api users as well.
Please read th...
Hi Naveen,It should be in
C:\Users\\AppData\Roaming\Neolane\NL_5 .You can simply type
%appdata% in the Run box and should land in Appdata/roaming folder .
From there search for neolane and inside it the NL5 folder . there will
be a file called nlclient_cnx.xml and several other .xml files. These
XML files contain the Urls and cached preferences. You can either delete
all the .xml files or just rename the NL5 folder and then install the
console and all the preferences would be gone.Regards,Adhiya...
Hi Naveen,Can you please help check the following :1> which delivery
template you are using (internal name)2>. what is the content editing
mode setup in the delivery properties(can be checked from advanced tab)
. It should be AEM3>. which login you are using for Campaign legacy or
IMS ?4>. Is the AEM Egress IP whitelisted in Campaign under the proper
security zone ?
Hi Naveen,To remove cached navigation data you may simply follow these
steps :close the consoleopen the folder "C:\Users\\AppData\Roaming\Neolane\NL_5"delete all the xml files except
nlclient_cnx.xml and delete the "nlclient" sub-folderThen restart the
console and you should not be able to view cached navigation details.
For uninstalling completely , please refer to this link :
https://support.neolane.net/doc/AC6.1/en/INS_Installation_for_Windows__Installing_the_client_console.html
Regards,Adhiy...
Hi Ketan,To receive the status update for SMS deliveries you need to
make sure the SMS process is running . This can be confirmed from the
Monitoring tab of the home screen in Adobe Campaign.If you see the SMS
process is running , you need to check for errors in the logs to find
the reason why the Status receipts are not being received as SMS process
is used to retrieve logs from the service provider and load them into
Delivery logs.Also , you may check the SR(status receipt) file in the
server ...
Hi Senthil,This will need a deeper look into the workflow design and
schema details . The attribute username is not OOTB in nms:recipient so
we need to check how the structure is updated and many other things.It
will be best if you can open a support ticket regarding this. Else ,
please share the workflow logs so that we can guide further.HINT : You
can enable SQL logging to see the exact query being fired on Database
and we can have some idea about where the data is getting lost.
Hi Rama,I think you probably should look at Integrating Campaign and
Analytics as tracking in Campaign is limited to clicking on Links sent
by you and does not capture if a Purchase was converted.If Analytics is
integrated , the click in Campaign can be mapped to a Webpage in
Analytics and then the whole journey can be tracked thereafter like ,
conversion or abandonment.
Hello ,You can query on the Recipient table with filtering condition
like :" TrackingLogRcp does not Exist such as Url type=Open" AND "Date
is on or after (current date-3). This should give you the recipients who
have not opened emails in the last 3 days.Please find a screenshot for
how the query should look like.
Hi Courtney,you can check this documentation on how to use read-list :
https://docs.campaign.adobe.com/doc/AC6.1/en/WKF__General_operation_Importing_data.html#Using_data_from_a_list-_Read_listSimply
put , you can use a read-list activity directly with a delivery to send
the delivery provided the list is of type "list" or "Group" and the
schema for the list is nms:recipient.
Hi Lordcohen,If you do not have access to Offers then may be you can
Create a workflow and query the recipient table and format your query to
something like :recipient id is not empty (or any condition like
recipients of a delivery) AND Offer_propostion status = Accepted. It
should give you a result with recipients who have clicked on atleast one
offer and you can export that list from your query. Please Note :
Recipient to Offer_proposition is a 1:N relation so one recipient can
accept more tha...
Hello Lordcohen,The offers that were clicked should be present in the
propositions tab under the offer Category folder in Live offers folder.
So you can select the offer from the Categories folder and go to
Propositions to view the offers clicked.Alternately , if you have
activated offers from the offer management button in the delivery ,
there will be a separate tab in the delivery dashboard called "offers"
and you can add the recipient column to check which recipients have
clicked on which off...
Hello Jill,This is the forum for Adobe Campaign , please redirect your
query to the correct forum :
https://forums.adobe.com/community/premiere_elements
Hello Andrea,I believe the SQL script is generated when you try to
update the DB structure . If this is true , the script is editable. Can
you change the SET DEFAULT to 1 from 0 and see if the default changes to
True.
Hi Manish,The workflow "recovery of web events" runs every hour but if
updates web events only once (can be verified from logs) and once the
events are updated the activity called "triggering workflow" runs which
triggers the workflows and deliveries hence it was run only once per
day.For now this is the default behaviour and cannot be changed to
update the frequency manually .
Hello Manish,There is an option under Administration >platform called
NmsWebSegments_LastStates.In this you would see all the segments present
. Remove the ones that you do not want. Save the optionCome back to the
segments tab in the web Analytics external account and click update
segments link. Now you should see only the segments which is present in
the options and once you update them the segment which is not required
will not show up.
Hello Manish,This error is coming since you have delivery with Primary
key = 3651675 which is using this web Analyics account.Please remove the
web analytics account from the delivery properties of this delivery by
going to properties and then the web Analytics tab.If you are not able
to remove it , then Deleting the delivery would resolve this.
Hi Parmeshwar,Probably you can add a specific offer space on the offer
when you are adding weight .Details can be found here :
https://docs.campaign.adobe.com/doc/AC6.1/en/ITA_Managing_an_offer_catalog_Creating_an_offer.html
Hi Wud,The first issue is coming from the fact that you have lead module
installed on the instance. This can be verified by checking the
Home>monitoring tab and clicking on display beside installed packages.
Please see attachment.The third problem is coming because of the type of
field. If you change the type to string from date you would see the full
name being displayed . But for date type field it truncates to the first
word. This could be a limitation of in SQL names for date type fields. I
...
Hi Cedric,You should use if ,else if constructs in the delivery editor
to use such conditional content.Detailed steps are given in :
https://docs.campaign.adobe.com/doc/AC6.1/en/DLV_Personalizing_deliveries_Conditional_content.html
Hi Abhisek,Your question is not very clear. Could you please elaborate a
bit more with examples if possible.you may add a datetime column in
additional data in a query but let us know what you are trying to do
exactly.
