Hi christiaanb312765​,Can you please confirm what is the integration used at your end? Is it through any of the Data Connectors or using Data Insertion API?Also, elaborate on multiple values for a variable. I ask this because for a variable in Adobe there can only be one value set at a time.

Hi Jeff,Your understanding is absolutely correct. If you use Data Element to serialize the purchase event, it won't update the purchaseID variable. Also, there is no field to populate the s.purchaseID in DTM tools/rules.Hence, to set s.purchaseID you would have to rely on script statement as mention...

Hi NeftaliLevi​,You would first need to check if Analytics Server calls are firing from the page or not.If the calls are firing, then we need to for the issue in hit due to which it might be discarded at Adobe's server or not at all reaching them.If the calls are not firing, a review of implementati...

Hi NatSalehi​,Page URL is not by default available in Reports & Analytics UI reports. Hence, you would have to pass them as well in a custom variable and then apply breakdown with the variable in which you store Email IDs.You can also try Data Warehouse reports where Page URL is by default available...

The Global Variables will be set as soon as the Analytics tool loads. And hence, Page Load Rules will always fire after that.You can refer to Load Order for Rules to get detailed information on ordering of the scripts on your page.

Hi lees71264964​,I am not totally sure, but at first it seems like a browser/network issue but could be more than that as well.This would require account specific troubleshooting of the issue and hence I would suggest to get the issue raised by Adobe ClientCare team with help of any Supported users ...

Hi,Are you referring to the Referrer report under Traffic Sources or an eVar which you have setup to capture referrer?If you are checking the Referrer report under Traffic Sources, it is controlled by "Internal URL Filters" configured for report suite under Admin. Hence, you need to verify and corre...

Hi florencevaltech​,If any value out of the Supported Currency Codes is passed in the hit, the hit will be discarded from processing. Hence, if value "undefined" is passed, the hit won't be processed and reflected in reporting.Just for your reference it is documented in Additional Implementation Not...

Hi nikitarama​,,Screen Resolution will also not help here as that will also be the same for all the devices.To summarize, Adobe Analytics use the user-agent that is sent in the hit to determine the Device, Screen Size and other device specific dimensions with the help of Device Atlas. For Apple devi...

Hi natsalehi​,Email IDs are PII information and hence it is highly recommended that you don't have it in your reporting data.If that is not an issue at your end, you can allocate a variable to pass the Email IDs in the hits to Analytics for File Downloads. If the File Downloads are being captured th...