Hi Randy - thanks for this. I haven't seen this page before so I am unsure how to use the Fields you have highlighted. Can you let me know? Thanks!

A team in our instance work from a Request Queue where Issues are assigned out. They track this work with Issue Reports filtered with 'Assigned To: Name'.A recurring problem is that when multiple users are assigned to the same Issue a Primary Assignee is selected. The Issue will then only show up on...

Hi thereIs there an easy way for this to convert to only Open Tasks? Those that are not 100% complete?Thomas

I have uploaded some screenshots below! I hope this can shed some light! Haha. Still puzzling me.

A user has queried a Project report they created. The results shown in the Chart view of the report are higher than those in the Details tab. For example one section of the report shows 26 results in the Chart but only 22 when listed in details. I have rebuilt this report myself but replicate the sa...

Our creative team uses a Request Queue to receive their work. The Requests are then moved to their appropriate Projects in order to keep the Requests alongside other aspects of a Projects work. I am looking to pull a report which counts the Projects closed this year which feature one of these Reques...

Hi Kellie Thanks for this. One last query. This hasn't moved for some of our users using New Commenting. Any idea why this would only certain users?

Hi Kellie  Just looking at this again and it looks like the option to 'Add Hours' has shifted onto the Updates tab for our users on a Worker licence. Is this a planned change? Or a glitch in our system? Thomas

Hi KellieThanks for your reply. I have checked this and the permission to 'Log Hours' is enabled for 'Contribute' access which is the level my user has.Thomas

Thanks a lot!