Hello! We would like to request help with this question: Are pressure rules applied considering a week starting on Sunday or Monday? For example: we did send three emails for a country during a week and another email for this same country will be sent on Sunday; will this email be considered the fou...

Hello Craig! Thanks for helping

Hello! Some users of an email were excluded by the rule uniATCBrandGenericDaily. I need help with its meaning, where can I find information about the rule, please?  Thank you in advance,Thais

Hello! What does it mean when a user is excluded from a trigger by Exclude Domains (domainExclusions)? I've looked for an answer but didn't find it.  Thanks in advance,Thais

Hello! I would like your help to understand this function correctly, please: @eventDate > = Days Ago (6) AND @eventDate < Days Ago (5) I want to filter only those who received an email 6 days ago, the first part of the condition wouldn't be enough? The @eventDate < Days Ago (5) would be a security w...

Sure, thank you Sathee

 Hi Sathees, there is a screenshot of what I see. And yes, it is a content block, but it's the first time I seen it and I am curious about the use. 

Hello! Earlier I was checking some Welcome workflows and realized that some of them are with cusWelcomeTemplateBlock in the email content, so I cannot see the email design but can see it by sending an email test. What is the function of this and why is it normally used?  Thank you in advance Thais

Hello! I made two single shot campaigns in December and today we were informed that two deliveries of this campaign were sent on January 24th, which all failed in reason of the users had been sent to the blacklist. This data is showing on the dashboard, but not in the delivery summary of the trigger...

Hello! I built a welcome workflow and in the query I put a condition to send the email only to those who still have not received it, but two users receive the email every time the workflow runs (every 15 minutes). I would like help to understand why this is happening since the query has a condition ...