Two deliveries sent a couple weeks after the trigger

[thaiskoliveiras1998]

Hello!

I made two single shot campaigns in December and today we were informed that two deliveries of this campaign were sent on January 24th, which all failed in reason of the users had been sent to the blacklist. This data is showing on the dashboard, but not in the delivery summary of the trigger in ACS, it's like it hadn't happened, we don't have registers for deliveries on January 24th that belong to these campaigns. 

Would it refer to the retries ACS does to reach out to users who couldn't receive the triggers on the first day of the triggers? Is there some way to check this data within ACS?

Thank you in advance,

Thais

[SatheeskannaK · Accepted solution]

@thaiskoliveiras1998, You should be able to see the email address marked as blacklisted on the exclusion logs section within the delivery. Incase if you want to see all the records for the platform can be found under Administration > Channels > Quarantines > Addresses menu.

Otherway you can query the delivery logs with the delivery name/ID to find out the records marked as blacklisted/quarantined.