I realize that this has been answered and you have marked a response as correct. However, there is another option that you could consider. It would mean that a new request workflow would need to be adopted and possibly training on how to manage it. If the following is something that you have already...

Hi Skyeh,  I started with text mode; LEFT({DE:rich text field},150) to return the first 150 characters (note: rich text field is not the actual name of the field, just using in order not to confuse things). No error messages, just did not return anything.  Next we went to Fusion and built a scenario...

Hi Community, Wonder if one of you can riddle me this. I'm looking to limit the characters I pull into a report from a custom rich text field. Since, from what I understand, RTFs are arrays and there is possibly some issue trying to truncate info from them. I looked high, low, under and over (althou...

Hi vevommi, If you're form field is in the custom form attached to the Task, you should be able to find it in the Column (view) options. You will need to know the Field Name in order to select the right one. There's no API since you created this field in a custom form.  See screen grab below for exa...

Hi Pam,  Oh the joys of the multi-page document proof. So many moving parts...  What I have done in the past, is break the document into sections and have the sections reviewed and approved separately (ads sent to buyers, articles sent to content teams, product pages go to specific product teams, e...

Hi Sean,  It's under Resource Planning in the User Edit Window. See screenshot. You can assign multiple roles and give a percentage for how much of the User's responsibility is allocated to that Role.   Best,Joaquin

Hi LS007,  There may be a couple ways to go about this depending on your processes, reporting, and what's important for your instance.  Option 1: Streamline and EfficientFusion! If you have Fusion you can set up a scenario to submit your requests for you. One scenario can submit for all three exampl...

Hi Melanf,  What you mentioned seems strange to me. However, not be able to see the set up you have, there could be something blocking you Group Admin. There's a couple things to confirm in order to make sure the Group Admin has the right permissions. Sorry if these you already know. 1) Verify you h...

Hi Ian,  Looks like you have some conflicts in your text mode. Trying slimming it down to just these three lines: displayname=Durationvalueexpression=ROUND(DATEDIFF({actualCompletionDate},{entryDate}))valueformat=HTML See if this helps. If not, I may need to see your report.  -Joaquin

Hi Ian,  If I understand correctly, you have Requests that are converted to Tasks, and you want to see the total time from the date the Request was Submitted and the Completion Date of the Task. Correct? If that's the case, you will want to create a Request Report and create a text mode expression f...