Hoping someone can help - I've searched and searched and can't believe either I cannot find the answer or no one has tried this before! Building a report that will then be exported to be client facing. Because of this, we need to display the actualWorkRequired as X Hours XX Minutes. For example, if ...
Thank you everyone! This was pretty helpful, we have been going through our second round of re-training folks once we refined processes & templates and finding more things like this popping up. It is certainly tough to be training on one thing, finding out that really isn't best practice and now hav...
Hoping someone can help! I've searched high and low scouring the support area for the answer and still no straight forward yes or no on my question. Question: What EXACTLY does clicking "Work On It" affect? The expectation is that it would change the task's status to "In Progress" and set the actual...
Hi all,I've been searching around looking for a Document or tutorial on using Text mode to create reports. I've found this doc "understanding text mode": https://support.workfront.com/hc/en-us/articles/216599038-Understanding-Text-Mode But I'm hoping for a more advanced document that can walk me thr...
Thank you Benetta. I do have the notifications checked as Active for New Work Request. Everyone on the project team has been getting the "New Work Request" email notifications except me, so I am going to let this one go... Just to clarify, I do receive emails when a task was completed. So it's not l...
Thanks Dustin. If I uncheck the box to "Send work I assign to myself to my Working On tab", would I be getting an "New Work Request" email? I did had this setting unchecked before, however, I still didn't get a notification. Thanks.
Hi Benetta, I checked the boxes to "send work I assign to myself to my working on tab" and email me when "I get a new work request". However, it didn't work. I have tried to log out of Workfront and log back in to see if that makes a difference. May be I should only select "Instant" and not both "Da...