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VikkiGI2
VikkiGI2
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  • Hi Stephanie, No this looks different to the one we received - I have seen a BizContext error before when I entered comments in an update field - they got wiped out and I had to clear cache and cookies to resolve it. Our error message started with Error 500 which is usually resolved by clearing the ...

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  • Hi Maddy, Thanks for responding, yes reported to WF Support but wasn't getting much traction so thought I would see if it was just us being affected. Pleased to report we have identified the issue and some users are back up and running. Vikki Gibbs WF System Admin Paragon Customer Communications

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  • So we were experiencing some issues with Proofing at the end of last week - proofs opening but just displaying a blank screen then a red error box appearing at the top of my view. All reported to WF Support who have asked us to clear caches and cookies and also try using a guest log in as it could b...

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  • Thank you as always Doug!! I was being too logical obviously expecting SUB to work!! I will certainly rest easy tonight! :) Vikki Gibbs WF System Admin Paragon Customer Communications

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  • Wondering if anyone has some advice as to why the following is not working. We have a date field set up on a custom form to record the date of an event - because we will be printing collateral for this event and sending to a trainer we would like the form to calculate the date the trainer pack needs...

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  • Hi Roy, I am hoping someone has the answer to this too! I have not been able to get any reliable reporting around Proofing and we are suggesting a new client use automated approval workflows so very interested to see if this is possible. I did spend some time in the 'back end' of Proofing last week ...

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  • Thank you very much Skye - I will go off and try that now! Vikki Gibbs WF System Admin RRD

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  • Hoping for some suggestions on the following please; We have a report set up showing the Regional Split where clients are placing work from, EMEA, Americas & Asia Pacific, on the custom form selecting a region then gives the option to confirm the country, e.g. select EMEA and then you see the list o...

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  • Hi Daniel, Many thanks for that suggestion! It will be for one of our internal teams to manually do this on a monthly basis to add to the client dashboard so would need to see if this is a viable option for them. I cannot see them going the Fusion/custom integration route at this point so will test ...

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  • Hi Daniel, Many thanks for the reply, so the report is just a standard project report, and we have Sponsor: Name as the grouping - we display the data as a bar graph and yes, 'jobs'/object type is the number of projects each client user (sponsor) has submitted in a given month. This all works fine e...

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