Thanks Rochelle. I confirmed that the statuses are set correctly but the open issues that had been closed > rejected > back to new or in progress are still showing in the Complete tab of Requests. Since I couldn't find any other areas in Setup that may help with this, I'm submitting a ticket this mo...

Recently, we have noticed issues that have been rejected are staying under the Complete tab under Requests. This is causing confusion and for the items to not be looked at. The actual issue stays In Progress, but it's location moves to Complete. We would like it to stay under Open. I'm wondering if ...

Hi Lila, We have the end user do the clicking. In the beginning, we would have those that wouldn't mark their tasks complete. At first, I would go in and mark tasks done that I knew were done, but we have so many projects, it would take a good portion of the day to research all of them. Thankfully, ...

We use Completion Date for almost all projects because of hard deadlines, and our tasks are set to As Late As Possible because of availability to various physical resources required by the people assigned can change if done too early. Pros: When setting up the project, the start date (based on templ...

We have been doing the following for a couple of years, and it's been working well for us. 1) Copy approvals using Google docs 2) Design approvals by uploading PDFs in Workfront Proof 3) The email is coded, uploaded and a Litmus test is done to see if there are any issues with email clients 4) We us...

I'm requesting for more upvotes for the idea: New Home: Allow project-level documents and updates to display in Home There are many fields at the project level that are allowed to be displayed, but we would like the ability to display documents and updates on the Home that pertain to the project the...

Thanks Anthony! I haven't played with Groups in Proof yet, so I went to check it out and determined I have an issue. I cannot add any names to a Group. Not sure why, so I'll send in a ticket requesting help. We have ten brands and each brand has three routing teams and members are dependent upon the...

We are also running a high volume of projects and proofs. Our issue is the number of people that need to see and review the proofs and the proof workflow doesn't work for sending to teams. What we ended up doing, is the designer uploads the proof for review. They then send an 'update' to the team th...