Michelle, You need to adjust what "Rejected" means in Set Up. Go to Statuses and click on Issue. Review what Rejected equates with. If not in progress, change to in progress. The scenario you are describing is that rejected equates with Complete or Done. Dr. Rochelle L. Webb, CSM Sr. Project Manager, Project Management Office MHMR Tarrant County Ft. Worth, Texas 817-569-4146