Nevermind. I am not able to replicate the behavior that was reported to me. Logged in or not I am taken to the correct link once authenticated.

Description - Right now it goes to the homepage after login regardless of what I click or what I'm doing. Why is this feature important to you - It is frustrating to the user who expects this to be the common/basic behavior. How would you like the feature to work - When I click a link in an email an...

I was setting up a process that would rely on tasks going on hold and temporarily disappearing from work logs. Was really disappointed to find tasks don't actually have an On Hold status.

This workaround relies on setting up a project specifically for items that will be assigned to these users. To enable users with request and review licenses to assign and update the status of issues (i.e. work on them) it is important to configure sharing settings that will grant this access to them...

I'm working to import a large volume of issues and connect them to resolving tasks in about three projects. Does someone have a template for that? I was trying to import just a single test issue, but I got an error about queueTopicGroupID which isn't a column in the Kickstart download. Thanks, Brian...

Is there anyway to create resource planner with date filters on tasks, issues, etc that are dynamic so it can be saved and not need recreated once the specific dates have passed. In other words why can't we say "this week" or use the date wildcards? And is there some reference for how multiple filte...

I was excited to try it out with projects. But then I discovered that the result is just text. I was expecting it to create a link to the object. So as is it's not really any more useful than a text field. Brian McKinley

It would be great if schedule exceptions could be added to calendars in the same way as time off. This would eliminate one more manual process on our shared calendars.

Create an option in settings or queue settings to populate a project sponsor with the primary contact of the converted issue. At the moment, we have to check the primary contact on the issue before converting and then enter the sponsor manually.

It would save a lot of manual work if the ability to automatically convert to a project was an available routing option.