This workaround relies on setting up a project specifically for items that will be assigned to these users. To enable users with request and review licenses to assign and update the status of issues (i.e. work on them) it is important to configure sharing settings that will grant this access to them...

I'm working to import a large volume of issues and connect them to resolving tasks in about three projects. Does someone have a template for that? I was trying to import just a single test issue, but I got an error about queueTopicGroupID which isn't a column in the Kickstart download. Thanks, Brian...

Is there anyway to create resource planner with date filters on tasks, issues, etc that are dynamic so it can be saved and not need recreated once the specific dates have passed. In other words why can't we say "this week" or use the date wildcards? And is there some reference for how multiple filte...

I was excited to try it out with projects. But then I discovered that the result is just text. I was expecting it to create a link to the object. So as is it's not really any more useful than a text field. Brian McKinley

This may be a really simple question, but how do I create a resource planner filter that shows only the items that have planned hours in the time frame displayed such as the next four weeks? If I create a filter for planned hours > 0, then I think it's looking at every project which covers four mont...

Thanks, that looks like the solution I'm going to go with. Explaining to delete the 5th Friday if it isn't needed is a lot simpler than explaining the editing of a recurring task. Brian McKinley IU Foundation Showalter House

That's how the model project was set up. I looked at the template. It looks like the recurring tasks covert to just a regular parent/child when that is saved as a template. They got constraint dates of 0, 5, 10, 15, 20. So when I made one for the following month 0 converted to April 1, a Monday the ...

I'm setting up a template to cover a group of tasks that are performed every month. Tasks A, B, C, ... Task B is "Do X every Friday." What is the best solution for configuring this in a template? Recurring task didn't work. It set up a recurring task but in the next month the due dates were on Monda...

Thanks. It's at least good to know that the reason I can't solve it is that it isn't solvable. I'll work up a second-best solution and people will just have to muddle through that a bit. Brian McKinley

I'm trying to create a report of projects that contain a particular type of task, but did not originate as a request to a specific queue. The reason is to archive items that are missed because the requests didn't follow the standard process. Example: Currently a report of issues and matching proje...