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Frances_TracyPa
Frances_TracyPa
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Re: Is it possible to proof an email in Workfront? - Workfront 23-07-2021
Thanks this is helpful. I've tested proofing our emails in Workfront, the static version is working well. The links are clickable and the layout are rendering well. However, may I ask why the HTML export or the interactive version of the email/web page is taking longer to launch/load or worse not opening in Proof? Thanks in advance!

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Re: Reporting: How come the project custom form info won't show up in the request dashboard? Is possible to add additional column wherein the latest update text or note (from the converted project) will prepopulate on the reporting? - Workfront 14-04-2021
Hi, Teale, Thanks, I included project level custom fields on the issue report. However, even though the custom field on the projects has a value, it won't show up on the issue report. Like the project custom form field for target campaign launch date has a value but it's blank on the column of the issue report. The issue report only shows values from issue custom form fields. Regards,Frances Tracy

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Re: Reporting: How come the project custom form info won't show up in the request dashboard? Is possible to add additional column wherein the latest update text or note (from the converted project) will prepopulate on the reporting? - Workfront 14-04-2021
Hi, Teale, Thanks a lot for your feedback. This is really helpful since I am managing our custom forms, reporting and dashboard for our team. Just to confirm, there is really no way for me to create a reporting that can pull both issue and custom forms right? Best Regards,Frances Tracy

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Reporting: How come the project custom form info won't show up in the request dashboard? Is possible to add additional column wherein the latest update text or note (from the converted project) will prepopulate on the reporting? - Workfront 13-04-2021
I created a project custom form for our campaigns which I want to use for the reporting instead of the issue custom form. The system admin created an issue reporting dashboard for all our incoming and current requests but I want to show project custom form fields like "target campaign launch date" and etc. that are not included in the issue custom form. The Project: Target Campaign Launch Date is blank? Is it because the type of reporting is an issue and not a project? Also, I want to add a sect...

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Re: How come the issue custom form I created won't show up under Request Types even though the custom form is active? - Workfront 13-04-2021
Hi, thanks a lot. took me a while to see the our project queue but finally I saw it and changed the necessary steps under the queue details. thank you!

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