Under "Access Levels" check the box "Disable the Workfront AI Assistant" under "Set Additional Restrictions" 

Thanks for letting us know - but for us we already checked.   We also made sure Workfront was white listed.    We are still having this issue.

@KateUn YES!!!!!! Thank you for posting this - I was losing my mind trying to figure this out.  I even cancelled the project and recreated thinking I had something set up wrong.   But it still did not fix it.    My next step was to call the Support Desk when I had a few minutes to breathe to see if ...

I AGREE!!!!

Same.   We have provided screen shots and access to the Support Desk.   No luck.    At first I thought it was our network, but this happens when I am at home and not on our company VPN.   Hope things get better for you.

Yes.   Since moving to Admin Console and Unified Experience we have been experience several issues such as latency and error like your files wf-error.png and wf-error-4.png.   We reported to the Support Desk - but they could not help and asked me to video the error so they can trouble shoot.   I am ...

@jerflo I would like to be included in the testing and  feedback.

Hi Kristen - we painfully moved at the end of the summer.   For the most part the Admin Console migration was not too bad, it was when we moved to the Unified Experience we started to see some issues with our instance.    One of the biggest draw back is also something Stacey mentioned was the manage...

We use fusion to generate various ID#s that give us a smart number so we know which Project the issue was generated.   We create ID#s on issues.  It is a custom field that we use fusion to write to it.   Every time a new issue is created it will kick off the fusion scenario.   We have a "hard code" ...

Hi Jennifer, We have very strict template policy in our company.   We have this use case all the time.   We set the duration to "0", planned hours to "0" and mark the task status as "n/a".   We find this ignores that task when calculating work progress and jumps to the next task when its predecessor...