Thanks, David! I'm still a bit confused. Is it possible to set this up for only one queue's email subject lines? We have many and only one of thee queues needs this.

Hello, One of our queue admins is looking for a way to customize the confirmation email users get after submitting a request. Essentially take the generic "Your Request Has Been Submitted" and turn it into something with info about turnaround times, resourcing, etc. Does anyone know if this is po...

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.

As someone who just launched SSO I had no idea how much of a headache this would be. I am spending hours explaining to users what is happening and deleting auto-provisioned accounts so I can update to the proper case.

When in development, it would be amazing if the reference numbers could possibly be related in some way to the child projects, this would solve the number one dilemma at my org right now.!

I am having this issue as well. Our teams manage at least 60% of our work through requests. Not being able to set planned hours and a planned duration essentially renders the Workload Balancer, which we are very excited about, useless to us. Our only option at this time would be to completely reconf...

Hello, Photo attached of the issue I am experiencing. All reports with this apostrophe are now displaying this. way. This has never happened before. Any suggestions to fix this? Best, Liz Pompe Northwestern Memorial Healthcare

Hello! Hoping someone can explain why this is happening. I am trying to build out a dashboard with an external link to the webpage that the Workfront data relates to. When I add the external page Workfront says that the site refused to connect, but the link works fine everywhere else. The link is an...