Hi All,  I am creating a url tracking parameters in Channel surface and want to add the email message id/message name. Is it possible at channel surface level?  I can see in the documentation. (Configure email settings | Adobe Journey Optimizer)The following predefined values are available through t...

Send time optimization sends Email/Push based on the time customer is most likely to open/click, but I am after the customers preferred channel  

Hi,  Do we have a form capability in AJO similar to Marketo, so we want to be able to capture the customers details e.g., contact us forms or register for an event etc.? ThanksPreeti

Hi,  I am working on a use case, where we want to send the message to customer with the channel, they are most engaged with.  So based on their interaction with the brand, if customers interact (says opens) the email more than SMS or Push, they send them Email, if they interact with SMS then send SM...