Hey there! Yeah, this is definitely a challenge since the Video link requires a "public" URL, and Workfront technically isn't.  So, I while back, I did some testing, and depending on where the location of the link, the PDF field seems to work.  It still won't work for Workfront hosted videos, but I ...

Yay!! I'm glad they're useful!  I've got a bunch more that I'm trying to record in the next few weeks. Also, if there are any topics that you think your team leaders, and PMs would like, I'm happy to experiment.  Thanks!

It’s me again, your "On-Demand Workfront CSM" @CynthiaBoon  with another “Top 3” video!     This time I’m sharing my favorite ways to get the most from Scheduling Reports. In the video, I show examples of how to use this feature to get even more from all the fantastic reports you build, including:  ...

Hey there!  I pulled some screenshots, so hopefully this will help:   Here's the pic of the location in Setup where you have to turn on this feature. Once the feature is turned on, then the Image box is available in the Updates.  Here's a pic of that:   And then you can add images:   I hope this ...

Hey there!  Just to make sure I'm understanding the question, did you want to add multiple custom forms to your Request Queue? You can totally do that, and re-order the forms depending on the ones that might be higher priority.  I might be misunderstanding the question, so my apologies if I'm wrong!...

Hey there!  I think my answer on this one would be "sort of"? If you're creating the email notification text from scratch (especially in the Announcement Center messages), you can link to an object that the Custom Form is attached to, so if it's a Request Queue, or a Project, etc., - or even a Repor...

Hey there! Hopefully I'm understanding the question correctly, are you looking to switch out the Custom Forms on your Queue Topics or Topic Groups?  Or are you talking about the Routing Rules? I've pulled a couple of articles, so let me know if I'm close on your question! Create Routing Rules  Creat...

Hi!  I was a task-based Custom Form person (and Program and Portfolio as well), and I did this 2 ways.  One, I definitely had my custom forms attached to Tasks within my project templates, which saves a bunch of time.  In a pinch though, I would bulk edit too.    I love the ideas that everyone submi...

Hey there! Not sure if this is the what you're looking to do, but you can definitely add images to your Updates feed. You just need to turn on the function in the Setup area.  Here's the article, just in case! Configure preferences for user updates 

Hey there! Thanks for the question! When adding an image to your Custom Form, I found the best approach was housing that document within Workfront is the best bet for having the image consistently available on the form.  (Side note - if it's a form that will be attached to a Request Queue, I'd house...