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cbalaguer
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Joined the community 21-01-2021 8:48:35 AM
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Re: Who received the text version?
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cbalaguer
- Adobe Campaign Classic
Hi @Sukrity_Wadhwa , Since my "email format" field wasn't configured, I couldn't really see who was receiving text versions, but I shared with my client Laurent's comment, so yes, I would say this is resolved 🙂 Thanks

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Re: Who received the text version?
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cbalaguer
- Adobe Campaign Classic
Hi @LaurentLam Thank you so much for your reply. I will take those comments into account and will let my client know.

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Re: Who received the text version?
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cbalaguer
- Adobe Campaign Classic
Hi @Deb007 , Thanks for your reply. I've tried what you suggested but everyone in the database has an email format "unknown". Do you know if there is another field I can look into? Thanks for your help on this! Clara

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Who received the text version?
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cbalaguer
- Adobe Campaign Classic
Hi everyone, I would like to know if it's possible to see how many people in the database will receive the text version when the email is sent, and how many people has received the text version once the email is sent. Is there any field I can look at? Thanks!Clara

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Selecting 1 value of an array for a specific recipient
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cbalaguer
- Adobe Campaign Classic
Hi there, I want to select all the recipients who have at some point (at least) opened 1 email sent by us, as well as those who haven't.The problem is the fields 'Status' (of delivery) and 'type (of action)' can have multiple values and depend on the delivery the system randomly selects for this report. E.g. I can filter by these fields (Status = sent and type = open) and in the complement I would still can see status = sent and type = open, because maybe in the first filter the system was looki...

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Re: Several deliveries appear as 'to submit' in the tasks...
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cbalaguer
- Adobe Campaign Classic
Hi @Jonathon_wodnicki, Do you mean duplicating campaigns templates or delivery templates? In any case, how should I do that?We usually duplicate both the campaigns and the delivery templates because we have many types, but maybe we are not doing it the right way. Thanks for your help!

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Re: Several deliveries appear as 'to submit' in the tasks...
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cbalaguer
- Adobe Campaign Classic
Hi @Jonathon_wodnicki, thank you for replying.The first picture is what I see in the campaign management folder. I don't understand what those numbers highlighted in orange mean.The second one is the deliveries folder. From 140 records created in that folder, 128 are this type of deliveries (duplicate deliveries that I'm not interested in).Have you ever seen this before? 🙂 Thank you,Clara.

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Several deliveries appear as 'to submit' in the tasks when duplicating a campaign
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- Adobe Campaign Classic
Hi, I have been sending emails from ACC since November and I've realised that every time I duplicate a campaign, the previous deliveries are added to this duplicated campaign as 'Tasks' in the Dashboard and they appear with status = 'To submit'. They also appear in the deliveries folder with the pencil icon next to them, and there are several of them. Is there a way I can get rid of these tasks? What do they exactly mean and why do they appear? Thanks 🙂Clara

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