Several deliveries appear as 'to submit' in the tasks when duplicating a campaign | Community
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C
cbalaguer
Level 2
January 28, 2021
Question

Several deliveries appear as 'to submit' in the tasks when duplicating a campaign

  • January 28, 2021
  • 1 reply
  • 1512 views

Hi,

 

I have been sending emails from ACC since November and I've realised that every time I duplicate a campaign, the previous deliveries are added to this duplicated campaign as 'Tasks' in the Dashboard and they appear with status = 'To submit'. 

 

They also appear in the deliveries folder with the pencil icon next to them, and there are several of them.

 

Is there a way I can get rid of these tasks? What do they exactly mean and why do they appear?

 

Thanks 🙂

Clara

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1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor
Community Advisor
February 2, 2021

Hi,

 

Can you post a screenshot of the tasks, expanded (client info redacted)?

 

Thanks,

-Jon

C
cbalaguerAuthor
Level 2
February 2, 2021

Hi @jonathon_wodnicki, thank you for replying.

The first picture is what I see in the campaign management folder. I don't understand what those numbers highlighted in orange mean.
The second one is the deliveries folder. From 140 records created in that folder, 128 are this type of deliveries (duplicate deliveries that I'm not interested in).

Have you ever seen this before? 🙂

 

Thank you,

Clara.

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