Several deliveries appear as 'to submit' in the tasks when duplicating a campaign | Community
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C
cbalaguer
Level 2
January 28, 2021
Question

Several deliveries appear as 'to submit' in the tasks when duplicating a campaign

  • January 28, 2021
  • 1 reply
  • 1512 views

Hi,

 

I have been sending emails from ACC since November and I've realised that every time I duplicate a campaign, the previous deliveries are added to this duplicated campaign as 'Tasks' in the Dashboard and they appear with status = 'To submit'. 

 

They also appear in the deliveries folder with the pencil icon next to them, and there are several of them.

 

Is there a way I can get rid of these tasks? What do they exactly mean and why do they appear?

 

Thanks 🙂

Clara

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1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor
Community Advisor
February 2, 2021

Hi,

 

Can you post a screenshot of the tasks, expanded (client info redacted)?

 

Thanks,

-Jon

C
cbalaguerAuthor
Level 2
February 3, 2021

Hi @jonathon_wodnicki,

 

Do you mean duplicating campaigns templates or delivery templates? In any case, how should I do that?

We usually duplicate both the campaigns and the delivery templates because we have many types, but maybe we are not doing it the right way.

 

Thanks for your help!

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