I have been sending emails from ACC since November and I've realised that every time I duplicate a campaign, the previous deliveries are added to this duplicated campaign as 'Tasks' in the Dashboard and they appear with status = 'To submit'.
They also appear in the deliveries folder with the pencil icon next to them, and there are several of them.
Is there a way I can get rid of these tasks? What do they exactly mean and why do they appear?
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Hi @Jonathon_wodnicki, thank you for replying.
The first picture is what I see in the campaign management folder. I don't understand what those numbers highlighted in orange mean.
The second one is the deliveries folder. From 140 records created in that folder, 128 are this type of deliveries (duplicate deliveries that I'm not interested in).
Have you ever seen this before?
Do you mean duplicating campaigns templates or delivery templates? In any case, how should I do that?
We usually duplicate both the campaigns and the delivery templates because we have many types, but maybe we are not doing it the right way.
Thanks for your help!