@saidineshch @Beaula123 : I will analyze the shared files and get back to you soon.

Thanks @Beaula123 @saidineshch : I assume that this is same as the other open thread you have raised. We will share updates on the other thread only as this page was related to a different issue originally  I will analyze the files you shared and give an update soon  

@beaubeau : we would need the config file committed to code (if it is available).  You can share this in a inbox message or reach out to us directly on Adobe email or support to share above code file.

@Beaula123 : would recommend checking the rewriter configurations - AEM Guides also uses rewriter - read more about this in documentation. You may also disable rewriter available at:/apps/fmdita/config/rewriter/fmdita-crossmap-link-patcher and if that solves the problem then the configurations under...

@Mike-E  you are right that sub-elements are not added to the intermediate HTML as, when picking the metadata by xpath the Native PDF engine currently picks only the inner text. We have raised a request (GUIDES-20063) to allow sending the prolog information xml with sub-elements - so that any custo...

@Beaula123 : was this earlier changed directly on server? Probably if the config is added to the code and deployed then the upgrades should not overwrite that.(read more)   I hope that is the case, if not would it be possible to share the config "com.adobe.fmdita.xmleditor.config.XmlEditorConfig" co...

@frameexpert  You can refer some of the expert session recordings where Native PDF setup and features are explained with examples: Native PDF - publishing essentialsLearning by examples (part 1)Learning by examples (part 02) Apart from that, you can also start with documentation that gives you overv...

@abomma : You can try checking: if the folder in which these files are uploaded is covered under a DITA profile that includes the custom schema catalog if the DITA profile that covers this folder does not report any error on the UI (generally represented with a warning symbol, and has details of err...

@Robin-M : did it occur for one/some assets uploading during a timeframe? The logs have to be checked on the server to know why it happened - my suspect some deployment was happening at that time when the related class/code was getting refreshed on server. However you should raise a support ticket t...

@Robin-M @arunpatidar Answered the query on Guides community