Hi Community, I sent an email from a brand of my instance to my yahoo and gmail email address, I marked the email as spam, however the email is not added to the deny list. can someone please let me know what could be the issue here, how do I validate if the feedback loop is working fine. any pointer...

@Vipul_Raghav  I am facing an issue here, can you please provide some help? I marked the email as spam for an email sent to my yahoo and gmail address, however the email address in not seen in the addresses table. how do I fix this issue? also I found the below information in the deliverability best...

I found one link which seems to answer my question, https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messages/understanding-quarantine-management.html?lang=en#conditions-for-sending-an-address-to-quarantine @johnwwilcoxmba  if you have any additional inf...

@johnwwilcoxmba can you please let me know below information as well. what action is taken when a record hard bounces? Also, if an email hard bounces what is the action taken in the my instance? For example, does a record become quarantined after 1 hard bounce, or does the email need to hard bounce ...

Got this sorted, it was actually the wrong API key which we were looking at.

Thank you, can you tell me if this is editable. I tried to edit and it gives me an error,    I checked on multiple instances and get the same message.

Can someone please tell me where are the bounce settings defined within the Adobe campaign standard UI?Hard bounce, soft bounce.

Hi community,Any help on this one?

@filipe23353816  That's a really interesting scenario, what I would recommend is submit a delete request for that profile if you haven't already tried and check what happens with that request.I will hunt more and let you know if I can find it.

Hi community, For one of my integrations in Adobe io console, the api insight is blank. With that integration there have been api calls triggered and were successful, can someone please help me understand why the api insight won't be seen? It's been few weeks now.