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jayakrishnant75
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Re: Inbox rendering Icon missing in Delivery Template
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jayakrishnant75
- Adobe Campaign Classic
HiOn the top bar of the delivery, the Inbox rendering button is available and i can perform send proof without error ('Analyze' button option). So i think the package installed correctly and verified the same in package section.Here issue is the option (highlighted) not available like below screenshot. RegardsJK

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Inbox rendering Icon missing in Delivery Template
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jayakrishnant75
- Adobe Campaign Classic
Hello everyone, We have created a litmus account and Imported Inbox rendering package as well in our adobe campaign classic on-premise instance (version - 8850).We completed the necessary configuration and able to send proof without error ('Analyze' button).But the Inbox rendering Icon missing in Delivery Template and please refer the screenshot below.Please guide me to fix the same. RegardsJK

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How to reopen the resolved ticket in https://support.neolane.net/
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jayakrishnant75
- Adobe Campaign Classic
Hi All Is there any option to reopen the resolved ticket in https://support.neolane.net/ ? Also how can i get permission to view resolved ticket in https://support.neolane.net/ dashboard ? RegardsJK

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Re: Inbox rendering On-premise
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jayakrishnant75
- Adobe Campaign Classic
Hi Please follow the Link for Activating Inbox rendering (on premise) https://docs.adobe.com/content/help/en/campaign-classic/using/sending-messages/deliverability-management/inbox-rendering.html RegardsJK

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Re: Multi-tenancy in the Adobe Campaign Classic
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jayakrishnant75
- Adobe Campaign Classic
Hi JonThanks for the comment. It will be great if you could share documentation on tuning the server resources with respecty to multi tenancy. We are managing On-premise setup in our data center.RegardsJK

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Multi-tenancy in the Adobe Campaign Classic
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jayakrishnant75
- Adobe Campaign Classic
For Campaign Classic, What is your view on the performance impact while implementing a specific folder structure and custom scripts for each tenant? How we can improve the same ?Please share best practices or document for implimenting multi tenancy.

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