Hi @_Clodo_ ,   Before you can use AI Assistant, your organization must agree to GenAI legal terms. Please contact check with Adobe Account team to confirm if it was done.   Thanks, David

HI @robertc66522596    Yes, quarantine list is maintained on RT servers and is synced back to MKT instances via the Message Center execution instance workflow     Thanks, David  

Hi @WenceslasDu  Can you check if your system is 32 bits or 64 bits?   Starting Campaign 20.1 release, Campaign Classic Client Console 32 bits is no longer compatible with Campaign latest versions. You need to use 64 bits Client Console.   Thanks, David

@NiteshSingh  Try {%#if Country = "INDIA" and (City = "ABC" or City = "DEF" or City = "GHI") %}

Hi @MYSTERIOUSMAN  try (concat("or ","call ")) FYI I add a space after or and call  Thanks, David

Hi @KomalKo    Segment code is working only if it's setup just before the deliveries   Just add a split without any condition      Thanks, David

Hi @michael299    The email address will set to quarantine after 5 retries if the failure reason is invalid domain.   Based on your screenshot, your failure reason in Unreachable and the text is showing Message queued... hence the failure type is ignore in delivery log qualification.     Here is an...

Hi @Marcel_Szimonisz,   it was a deduction from my experience. But you need to compare the release date in the documentation to the date published.  For 9383 the release was in June but the published date was in July which means some issues were reported to Adobe and they deployed a hot fix or a pa...

Yes you can try 0. I usually setup 1d. But please test before deploying to all your deliveries. Thanks

@god_prophet  Delivery tab indicates how many retries should be performed the same day after the delivery and the minimum delay between retries.There is one retry per day programmed after that and until the delivery deadline, which is defined in the Validity tabYou need to reduce the delivery durati...