Dusan,I believe ACC doesn't have monitoring service for customer's
responses to emails for keyword like "remove me", "unsubscribe me", "opt
me out", etc. All unsubscribe requests/optouts are made using the
unsubscribe link which means the such data is stored somewhere in your
database.Since email un...
Hi,Most likely you have a mapping issue in either the Query activity
node or the enrichment activity node due to the resolution levels
(targeting dimension) of your query and the output. Review these nodes
again and make the proper adjustment. Remember that the relationship is
1:M between recipients...
Hi,Option #1 is the recommended approach since it will include large
data (promotion history/send history data). We have implemented a
similar approach and it works well.There is option #3, if you have a
hybrid ACC implementation, the ACC system tables (mart) will reside in a
relational DB on your s...
Hi,You can use data modeling tool (e.g., ERwin) to reverse engineering
the ACC system DB (mart tables) and it will produce the physical data
model. As Ramon said, if the PK-FK relationships are not enforced in the
DB by ACC, the physical model will not reflect such relationships.
However, it should ...