There was some good suggestions below on this thread already, but if you are just worried about triggering the same profile in the same journey within a 24 hr period you can control the Journey re-entrance timing in the Journey properties. This would gate the profile from being able to enter into th...
Yes, you should create a Push template And in the template set your custom key Then when someone creates a new Push message they would apply the push template, which will appear in the top right of the content edit screen.
Take a look at this page on merge policies and see if that helps at all: https://experienceleague.adobe.com/en/docs/experience-platform/profile/merge-policies/overview cc @ShotaId
@MYSTERIOUSMAN in addition to what was posted above -> if it is a profile attribute the "..." menu will allow you to auto-include a default fallback value the helper function to include a fallback value for any token: Hello {%=profile.personalEmail.name.firstName ?: "there" %}!
@Caveman77 we have plans to bring this into the product soon! You'll have the ability within the surface configraiton to create dynamic expressions i.e. if salesRepID is listed on the profile use salesRep email for the reply-to address, else fallback to default reply-to address.
Would be great to understand if you are looking to globally prioritize channels i.e. Email first, Push, SMS etc. or if you have a method where you are setting a customer's preferred channel. We do have some roadmap items coming to help address this.
You can do this as a query as stated below, but more easily, couldn't you just use the built-in channel reports? With the added benefit of being able to export these reports.
Hi Diego - can you please open up a support ticket with the campaign ID. The campaign should not be in processing state. What type of campaign was this?