Capping on number of push notification sent? | Community
Skip to main content
arpan-garg
Community Advisor
arpan-gargCommunity Advisor
Community Advisor
December 5, 2024
Solved

Capping on number of push notification sent?

  • December 5, 2024
  • 1 reply
  • 1238 views

Hi Community members

 

We have a capping api which can limit the number of custom action's call to certain number. Is there any way to control the number of push notification or email sent in a certain time trame? Can this be controlled?

 

Thanks,

Arpan

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Mohan_Dugganab

Not exactly capping but you can control the reading rate in case of a batch journey using a combination of waits and percentages https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/limit-throughput and explore profile cap option https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity#profile_cap if that solves your use case.

1 reply

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe EmployeeAccepted solution
Adobe Employee
December 6, 2024

Not exactly capping but you can control the reading rate in case of a batch journey using a combination of waits and percentages https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/limit-throughput and explore profile cap option https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/about-journey-building/condition-activity#profile_cap if that solves your use case.

    arpan-garg
    Community Advisor
    arpan-gargCommunity AdvisorAuthor
    Community Advisor
    December 6, 2024

    Hi @mohan_dugganab  - Thanks for this information. However since push notification is an OOTB action this won't change anything. One solution could be to use profile cap and then if limits are reached then add a wait for few seconds but its not a good solution if the number of profiles are in 10's of thousands. Do you think if there is a better way of doing it.

     

    What we want is to control the number of push notification sent per second, if they are reaching the limit then slow it down.

     

    Custom action capping api will kill the event if the limit is reached, not delay it.

     

    Thanks,

    Arpan

    I
    Adobe Employee
    IvanMi1Adobe Employee
    Adobe Employee
    December 6, 2024

    Yes @ivanmi1  - That would be really helpful. I heard with Airship you can control the number of push notification sent per second and if that limit is reached , it can also delay the sending of push notification. However i don't see any such functionality with AJO push notification or email.


    @arpan-garg Do you see it as more useful to add a throttle rate at the channel configuration level (meaning each time a push is invoked it is throttled at the same rate) or would your priority be to add this at the instance level for a Campaign/Journey. I think it may depend on which persona would understand how and when to throttle. 

    Terms & ConditionsAccessibility statement

    Loading footer...