Hello, I come back with some news and unfortunately, the technical workflow manage to fail again with the same issue (date of delivery). Do you know if there is something I can do to fix that ? FYI, the error mention the exact limit date of the delivery as the previous error I got as seen on the scr...

Hello Jon,Thank you for your answer, I delete all the deliveries that contains the label 'notification of validations' and restart the workflow. I will come back to you with an update if the workflow manage to fail again or not.Kind regards.

Hello, I am facing an issue with one technical workflow since these past few days, the Jobs on deliveries in campaigns workflow (deliveryMgt) and occurs at the alert notification activity.When looking at the logs of this workflow, they inform me to look at the delivery log ID for the delivery that c...

Hello @_Manoj_Kumar_ , Thank you for your answer.I look at the starting query and I mention correctly about the blank address or not, so the query should take the recipients having a valid address email.This is how my first workflow looks like when sending th delivery : On the bottom left activity q...

Hey everyone, I'm facing an issue with some deliveries that get rejected from an initial population (around more than half the initial population doesn't receive their deliveries) and I don't know why this is happening. Normally, everything runs fine.You can see my example below (the red cells are m...

Hello Amit, This fix my issue and the rendering looks greatThank you !

Hello everyone,I have an issue with the rendering of a barcode in my email.This is what I use for my barcode right now in my HTML template :<tr><td style="padding: 5px 0 15px;" align="center"><img src="https://campaign.kruidvat.be/barcode/tISBN/h70/s2/v<%= targetData.cardNumber %>/barcode.gif" width...

I have an issue with the rendering of a barcode in my email.This is what I use for my barcode right now in the email template :<tr><td style="padding: 5px 0 15px;" align="center"><img src="https://campaign.kruidvat.be/barcode/tISBN/h70/s2/v<%= targetData.cardNumber %>/barcode.gif" width="179" height...

Hello everyone,Since this Monday, I have some issues with one particular RTM (ACCOUNT_ACTIVATION_FR) that refuses to be "processed" and stays in status "in process". Before that day, that RTM was working fine as seen on this screenshot below:Starting on Monday at midnight, this RTM refuses to pass t...

Hello everyone,I have a question concerning an external ID value that is not always stored when using real time and I do not know why, here is my analysis : Here is an example of XML where we store the external ID.<ctx address = "test1.test2@mail.com" externalId = "30840601581360886" template = "CON...