since ‎27-02-2018
‎28-07-2020
thibaultb473199
Level 3
Re: A lot of rejected deliveries and shouldn't be the case thibaultb473199 - Adobe Campaign Classic
Hello @_Manoj_Kumar , Thank you for your answer.I look at the starting query and I mention correctly about the blank address or not, so the query should take the recipients having a valid address email.This is how my first workflow looks like when sending th delivery : On the bottom left activity query, you can see that I look if the address email is blank or not (in my example, the address email is "object Value" and I remove all the deduplication via the deduplication activity. The thing I fin...
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A lot of rejected deliveries and shouldn't be the case thibaultb473199 - Adobe Campaign Classic
Hey everyone, I'm facing an issue with some deliveries that get rejected from an initial population (around more than half the initial population doesn't receive their deliveries) and I don't know why this is happening. Normally, everything runs fine.You can see my example below (the red cells are my current issues of rejected deliveries).This is what I get in my delivery logs, nothing particular to declare :But here, I can see that almost all of the deliveries for those recipients got an alert ...
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Re: Wrong use of barcode in my email thibaultb473199 - Adobe Campaign Classic
Hello Amit, This fix my issue and the rendering looks greatThank you !
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Wrong use of barcode in my email thibaultb473199 - Adobe Campaign Classic
Hello everyone,I have an issue with the rendering of a barcode in my email.This is what I use for my barcode right now in my HTML template :And this is the rendering in my email : The numbers of the cardNumber are displaying correctly but the first number doesn't want to appear. Normally, the cardNumber contains 13 numbers and in the barcode, only 12 numbers are displaying well. For certain purpose, we only want to use this type of barcode (tISBN)Is there something wrong in this part of the HTML...
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Rendering problem with a use of a barcode in a delivery thibaultb473199 - Adobe Campaign Classic
I have an issue with the rendering of a barcode in my email.This is what I use for my barcode right now in the email template :And here is the rendering of the barcode when receiving the delivery :The numbers of the cardNumber are displaying correctly but the first number doesn't want to appear. (the first number should be on the far left of the barcode)That means that only 12 numbers out of the 13 numbers are displayed correctly. For certain purpose, we can only use this type of barcode.Is ther...
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Real time messages refuses to be processed and are stuck in process mode. thibaultb473199 - Adobe Campaign Classic
Hello everyone,Since this Monday, I have some issues with one particular RTM (ACCOUNT_ACTIVATION_FR) that refuses to be "processed" and stays in status "in process". Before that day, that RTM was working fine as seen on this screenshot below:Starting on Monday at midnight, this RTM refuses to pass the "in process" status.This is what I have right now for the deliveries that supposed to be send, checking the tracking logs, they exist and recipients are opening their emails.Also here are the deliv...
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Field is not stored when using real time. thibaultb473199 - Adobe Campaign Classic
Hello everyone,I have a question concerning an external ID value that is not always stored when using real time and I do not know why, here is my analysis :• Here is an example of XML where we store the external ID. 30840601581360886 TEST1 TEST2 10 0 TESTPDF I found the 3084060158136088 in the column external ID.In general, all real-time calls, I stock the external ID.• On the other hand, when trying to push a communication. M Test4 False nl 09/09/2019 https://www.thaly...
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Re: A text in a preview workflow become an integer in an Excel export. thibaultb473199 - Adobe Campaign Classic
Thank you for this answer, it works perfectly Have a nice day !
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A text in a preview workflow become an integer in an Excel export. thibaultb473199 - Adobe Campaign Classic
Hello everyone,I have an issue concerning exporting data using a workflow. When I export data to be in an Excel file, some data becomes integer instead of text (when I preview the data through the workflow using "display the data" it shows me text and not integer).This is the rendering through the workflow displaying the data :And this is what I have on my Excel file when export :Do you know why this happened and is it possible to fix that ?Thank you in advance.Kind regards.
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Re: Remove a special character during a data extraction thibaultb473199 - Adobe Campaign Classic
Hello wodnicki​ ,Thank you so much for the precision.I have a last question : I have some phone number data (example : +0032123456789) and I want to use an "if" if this case happen and remove the "+" for this case and else it's another case (example : +32123456789), don't do anything. Is it possible to do that in SQL ? I'm not familiar with that kind of language.Kind regards,Thibault
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Re: Remove a special character during a data extraction thibaultb473199 - Adobe Campaign Classic
Hello wodnicki​ ,Thank you for this answer. Just to be sure, is this code needs to be put in a Javascript before the data extraction or there is a way to put that line of code in the data extraction activity itself ?Thank you in advance.Kind regards,
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Remove a special character during a data extraction thibaultb473199 - Adobe Campaign Classic
Hello everyone, I am running a workflow using customers data which will be extract with a data extraction (Excel) and I have some issues with the phone number data which sometimes use a "+" in the beginning of the phone number. (depending on the country)For example : I have the use of "320123456789" and "+320123456789" for the phone number field.My request is : is it possible to remove that "+" special character during the data extraction so this character won't be present in my Excel ? If yes, ...
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Re: Delivery fails because the targetData is undefined thibaultb473199 - Adobe Campaign Classic
Hello DimaKudryavtsev​ ,Thank you for the explanation and detail answer. I understand where I can maybe find the answer of this issue.Since I never use the populate of the targetData, can you give me an example of hat I have to put between the ?To test with a simple exemple, I use in the template <%= recipient.firstName %> , how do I have to set up the field ?If there is documention also with that, it will be great to learn more about that Thanks in advance,Kind regards.
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Delivery fails because the targetData is undefined thibaultb473199 - Adobe Campaign Classic
Hello everyone,Since few days, some of my deliveries don't want to be send out and mention me that the targetData is not defined.Here is how the error looks like : This was not happening before (the workflow was on a scheduler without any modification in the template and one day, this happens with this failure) and I still have some deliveries that works with the targetData in other templates.But for an obscure reason, this issue happens for all the targetData I use in that template. I try to de...
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Re: Export Delivery logs and Tracking logs using a workflow on Adobe Campaign Classic thibaultb473199 - Adobe Campaign Classic
Hello kapscool​ ,Thank you very much for those information. When including the JS in the query, I have an error that show this :Also, how can I set up my enrichment to pick up my data from recipients starting with a query using the delivery logs or use change dimension ? Do I have to use a link in the enrichment ?Kind regards and thanks in advance.
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Export Delivery logs and Tracking logs using a workflow on Adobe Campaign Classic thibaultb473199 - Adobe Campaign Classic
Hello everyone,Is there an efficient way to export data from the delivery logs and the tracking logs using a workflow with a data extraction ? Let's say I want to have those data everyday running on a scheduler that only take the data the previous day with some parameters such as email, date, etc... I see that on Adobe Standard they use incremental query but I didn't see such good things on how to use it for Adobe Classic. Is there a way to create that workflow ?What I'm looking for but this one...
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Re: Delivery log refers to an URL index=0 thibaultb473199 - Adobe Campaign Classic
Hello Wodnicki, here is the code of my topology rule.var exceptionBUList = ["WTCRU","WTCUA" ,"WTCTR" , "SRU"]; var sg = new StringGroup("nms:core");var debug = 1;//-------------------------------------------------------------------// Constructor//-------------------------------------------------------------------function aswPrivacyURLPolicy(){}//-------------------------------------------------------------------// Return the Privacy URL for the BU to which delivery belongs to// @return : privacy...
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Delivery log refers to an URL index=0 thibaultb473199 - Adobe Campaign Classic
Hello everyone,I want to put some privacy typology rules in my deliveries so the customer can take a look at the policy rules on the website.When looking into the delivery log, I notice that error :The warning mention that my privacy URL is missing and say that the +index=0, not like all the other links that send an +index=-1I check in both template I'm using and the JS that manage my privacy URL and the URL are both the same.What can go wrong with that issue ? Where can I look to put that index...
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Web App link in an email proof shows an error instead of the actual Web App. thibaultb473199 - Adobe Campaign Classic
Hello everyone,I'm facing an issue when I want to send out an email containing a web app link (as a button) I created.When testing in preview mode with a random test personalization. I can go through my email, click on the button to access the web app and it displays well.The problem occurs when I try to send a proof to see how the render looks like and it seems that when I click on the link to access the web app, that window prompt with just an "ERROR" message instead of the actual web app :Her...
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Re: Missing data in the report delivery for a campaign. thibaultb473199 - Adobe Campaign Classic
Hello craigthonis​ ,Thank you very much for this information, it helps me to resolve that Kind regards,
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Missing data in the report delivery for a campaign. thibaultb473199 - Adobe Campaign Classic
Hello everyone, I'm facing an issue where when I look into the report for the delivery summary in my campaign that some data are not present as shown on the screenshot below :I only got issue with one specific delivery version (version FR). When looking at the logs of the delivery. I notice that Campaign didn't process and send the deliveries :But when looking at the tracking logs, I can see that people open mails even if those deliveries stay in pending mode.So I have confirmation that this spe...
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Re: How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron​ ,Yes indeed, I already try to do also I fresh new preloading box with and without the flag_cin. Still no update on that flag.I don't understand why in the debug it can remember that the flag is equal to 1 and after the confirmation, tels me that the flag_cin is equal to 1 (Yes) but nothing in the DB.Regards,
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Re: How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron​ ,I also try your methods with unselect the flag and select the CIN Client but without any result.I think there is something I don't understand to make it works. Maybe it's not possible to update that flag element using a checkbox or a constant.
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Re: How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron​ ,I try with a fresh storage box but still have the issue for now.Here is my complete set-up, I also made some little modification in my data schema :Preloading box :Page with the checkbox configuration :On top of the checkbox is the test I make with a constant type.Storage box :Hope this will help you, feel free to tell me if you need more to share Regards,
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Re: How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron​I also try the method you mention and the update is not coming. The Flag CIN Number for the recipient is still set to "No".Do I need a Javascript activity ? If not, nothing to do in my storage box ?Regards,
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Re: How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron,Thank you for those information.I try something else and create a data "flag" in that specific data schema so when I want to make an exclusion in my workflow, I can use that data if the customer validate that form.I make some change in my web form and try to save the Flag CIN Number so it's equal to 1 when validate the form but it's not working, the update is not taking place in my recipient BD.I can notice in the debug that my Flag CIN Number is equal to 1 after the form ...
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How to save a data used in a Web App and put in a list/somewhere else ? (script ?) thibaultb473199 - Adobe Campaign Classic
Hello everyone,I made a Web App to send to the customers if they accept the criteria about their personal information.Here is the render of that Web App :What am I looking for, when the customer check the checkbox for the condition and click on the confirmation button, is to store the first data (308406*** call "cinNumber") in some kind of list so I can use it in a workflow later to make an exclusion.Is the creation of a script is necessary (not an export in that) or is there a better way to sto...
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Re: Possibility to see the delivery logs and tracking logs through a Web App ? thibaultb473199 - Adobe Campaign Classic
Indeed, to make sure the Web App works, i test it on another instance on my own and it works fine after 15-20 seconds.So my first request is complete and I don't need more information about that. I will talk with the admin on the main instance to see hat he can do about what you just say previously.Thank you so much for all the explanations and tutorials. I mark your first solution as correct Have a great day !Kind regards,Thibault
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Re: Possibility to see the delivery logs and tracking logs through a Web App ? thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge,I made the modification as follow and I don't get the error anymore but the loading for the information to display is really long and doesn't seem to display them (waiting for a good 10min)Any idea where this can coming from ?Kind regards,Thibault
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Re: Possibility to see the delivery logs and tracking logs through a Web App ? thibaultb473199 - Adobe Campaign Classic
Hello Jean-Serge Biron​I follow your tutorial and I encounter a strange issue, here is what happened when I input an address email :The error mention that I'm using a boolean but when looking at my variable, I'm using a text in the screenshot below :Is it the correct way to put the variable in the storage like mention in your tutorial ?Also, one more question about this part :At the step "Valeur" and "Pris en compte si", is it okay if i write down those lines by hands without using any function ...
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