Hi Karandeep Singh,Thank you for the reply.I applied a segment above the flow, limited traffic must from: Internal Search Page to 1 specific document ID.That's why the counts a small.Now I understand those are the "reloads", your reply is very helpful.Best,H

Hi Karandeeps51149841,Thanks for your reply, may I know following question first:Why there are big differences between the counts of "Download Filename Instances" and "File Downloads (Custom)"?Which one I should use as the "right" one for getting the times of a document is downloaded?About the Activ...

Hi experts,May I know what's the mean of data/path in the red box?A segment is applied, I can see 11 pathviews then 11 in the next path, then open-up.But, in the red box, from the chart, it's not from the 11 pathviews? why they are showing and what does it mean?May you please help to clarify?Thank y...

Good day everyone,May I have your help to clarify the right way to measure File Download?I can see 3 ways:1. Activity Map Link with Activity Map Link Instances2. Dimension Download Filename:     i. use "Download Filename Instances"     ii. use "File Downloads" - our custom defined eventAs you can se...

Hi ishans9314858,Thanks for your reply.Yes I understand "Flow" can show the user path.But what we want is trying to get a table, so that we can group some types of page together, to see what "Type" of the page user most click if s/he didn't reach the next checkpoint.But it seems to me flow is a visu...

This is related to another of my post, but I think that may too long to read, so may I open another thread here:I am using "Fallout" in Workspace, tried to Breakthrough between 2 checkpoints. (OPWhat does "Breakthrough Fallout/Fallthrough" exactly mean? )The question is:How to get the "Next Page" fr...

Good day experts,May I have your help to let me know the following questions on "Fallout" in workspace:Following checkpoints are created in "Fallout" report:As far as I can understand, I select "Fallthrough" from "Search Result Page", which means, the breakthrough table built, would give me the page...

namans3837853,thanks for your reply, it's very helpful. I will check with our DEV team on it and let them try this way.But since the "helpful", "not helpful" buttons are in all the FAQ documents pages, is it possible to update the conditions to NOT to fire on click of the disabled button on specific...

Asheesh,thanks for the helpful information.But we cannot set the "once per visit" rule, it's about a "helpful" or "not helpful" button event.There are thousands pieces of articles on the website, user can click more than 1 "helpful" on different articles.But the 1st item, check event fired multiple ...

Thanks for your reply namans3837853.Yes, an image request/link call is still being sent when the button has been disabled. That's why I asked our DEV team to help, but they told me they cannot control this.So, I post this thread and try to get help on an idea, as you said, the prevent that.Could you...