johnwwilcoxmba
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Open rates dropping since early October
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johnwwilcoxmba
- Adobe Campaign Standard
Some of our ministries have seen reduce open rates since early October which may correlate to the last ACS upgrade. I have looked into the tracking log for some deliveries and I know there are missing opens. Since I receive many of the emails and open all of them and I don't have an open I know its missing. I still have the emails in my arch box and verified I read it. Before I go through a long process with support I want to see if anyone else has noticed this. Thanks John

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Re: Dynamic HTML Email Content in Recurring Delivery ACS
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johnwwilcoxmba
- Adobe Campaign Standard
I had a similar issue and what I ended up doing is create a custom resource with fields and html content which in a workflow I grab the data each night and update the custom resource. I then have the custom resource fields in the dynamic recurring delivery. John

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Re: How can I query inSMS in a technical workflow?
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johnwwilcoxmba
- Adobe Campaign Standard
Use table Incoming SMS (InSMS). You have limited number of fields to query. But you can get both sending and receiving phone numbers, and the message that was sent. Unfortunately you have to substring out the phone numbers.

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Re: Can you do a Post from an External API Activity
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johnwwilcoxmba
- Adobe Campaign Standard
Thanks David. I appreciate the answer. I was just trying to post to get an access token. This feature is very limited. Pretty much useless for most api's.

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Can you do a Post from an External API Activity
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johnwwilcoxmba
- Adobe Campaign Standard
How do you do a POST from an External API Activity. It seems to only work for GET.

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Re: External API activity error
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johnwwilcoxmba
- Adobe Campaign Standard
Did you find an answer Debanjana?

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Re: Number of emails delivered
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johnwwilcoxmba
- Adobe Campaign Standard
Query the Delivery Log

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Re: Calculate number of emails, profiles and number max o...
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johnwwilcoxmba
- Adobe Campaign Standard
I run a monthly query over the delivery log by profile. Then I count how many profiles received less then 5 emails a month, 5-10, 11-15, 16-20, 21-30, 31+. Here is what it looks like.

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Re: Adding a Merge Profiles function
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johnwwilcoxmba
- Adobe Campaign Standard
I created a workflow that consolidate all subscriptions on to 1 profile. It doesn't move history or other profile attributes. After a period a time the merged profile will have no history, and I will them run a delete workflow. The workflow is pretty complicated and it use many file up and downloads to complete the process.

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Re: Transfer Multiple Files S3
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johnwwilcoxmba
- Adobe Campaign Classic
Tried wildcard like in comments below with same result, it doesn't work. Below is not a accepted solution.

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Re: Segmentation by count
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johnwwilcoxmba
- Adobe Campaign Standard
Create a query say over the profile table, then use Additional Data to count the number of rows. Then use Segmentation to analyze the count.

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Adobe Campaign Standard - Add Mobile Phone to Search
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johnwwilcoxmba
- Adobe Campaign Standard
Is there a way to add a search box for Mobile Phone Number under Profiles in ACS? The question is about the User Interface and not the API. Mobile Phone number is on the Profile (Recipient) table and not the profile extension table. Thanks, John

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Re: Campaign Workflow for profile import
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johnwwilcoxmba
- Adobe Campaign Standard
You need to create a workflow to import email addresses and attach them to a Service or Audience. Your workflow will look something like this:

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Incoming SMS in Adobe Campaign Standard
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johnwwilcoxmba
- Adobe Campaign Standard
Has anyone connected incoming SMS (InSMS) to the Profile activities? Or do you have to create a custom component so you can at least see it. Suggestions welcome.

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Re: Adobe I/O-ACS
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johnwwilcoxmba
- Adobe Campaign Standard
if you are using organization in your deployment make sure you use api profileAndServicesExt

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Profile - Event List
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johnwwilcoxmba
- Adobe Campaign Standard
Has anyone inserted an event under a Profiles event list? I would like to log SMS requests from the SMS Log.

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Re: Adding a Merge Profiles function
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johnwwilcoxmba
- Adobe Campaign Standard
It is a very complicated process but here is a screenshot.

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johnwwilcoxmba
- Adobe Campaign Standard
I created a workflow in ACS that finds duplicate profiles and then move all the subscriptions to 1 of the profiles. We had 50,000 profiles with multiple duplicates. It took a couple of months, but we have consolidated all of the profiles. I will in the future find all profiles(duplicates) that aren't tied to a service and remove them from ACS.

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Re: Email Designer updates needed
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johnwwilcoxmba
- Adobe Campaign Standard
I have found by adding a custom style section to the Delivery Template solves many of these issues. Here is the specifics:Insert the custom style right under the default style() using the html editor. h1,h2,h3,h4,h5,p,li,ul,em,tr,th,td,a{display:normal!important;font-weight:normal!important;color:rgb(102, 96, 98)!important;}p,li,ul,em,tr,th,td,a{font-size:16px!important;}h3,p,li,ul,em,tr,th,td,a{font-size:16px!important;color:rgb(102, 96, 98)!important;margin:0px 0 0px 0!important;}

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Re: How to update the byte(0,1) values in Profile schema?
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johnwwilcoxmba
- Adobe Campaign Standard
I am not sure this will help or not but this is what I do when I load it via a workflow:

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Re: Reconcile profile + subscriptions
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johnwwilcoxmba
- Adobe Campaign Standard
That makes sense but all I have is an email address and I want to reconcile the subscriptions.

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Reconcile profile + subscriptions
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johnwwilcoxmba
- Adobe Campaign Standard
How do you reconcile a profile + subscriptions based on the "User ID" in a workflow? Anyone have an example? I have tried many times and I am not able to do that in a reconciliation. I do know how to it in a query.

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Re: Lack of Upgrade to 19.2
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johnwwilcoxmba
- Adobe Campaign Standard
Not helpful.  So are you running 19.2.3 in production?

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Lack of Upgrade to 19.2
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johnwwilcoxmba
- Adobe Campaign Standard
I am not understanding what is going on with the upgrade to 19.2. My stage environment was updated on Monday to 19.2 but now Workflows and Deliveries don't run at all in stage. Production is still on 19.1 which I am glad because it works but the release notes reflect that 19.2.3 is the current version and 19.2.4 is coming out next week.There seems to be a lack of communication on what is happening. Does anyone have any other information?Thanks John

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Re: Adding a Merge Profiles function
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johnwwilcoxmba
- Adobe Campaign Standard
I met with Eric Perrin (ACS Product Manager @ Adobe) at this years Adobe Summit in the Customer Briefing center and he indicated that they were looking at bring the merging functionality from ACC to ACS. We really really need a solution to merge Profiles!

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Re: ACS - Organizational Units tree
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johnwwilcoxmba
- Adobe Campaign Standard
We have the same issue as you are describing. Here is the workaround that isn't the greatest but it works. I create 2 users that point to the same email address using the "+" in the email address. When you use the + it ignores all the characters from the + sign to the @ sign. So here is an example:John@domain.comJohn+orgA@domain.comJohn+orgB@domain.comAll email address go to the same person without any additional set up on your email server. I usually will figure out which org the will sign into...

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Land Page AES Key
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johnwwilcoxmba
- Adobe Campaign Standard
How do I generate an AES Key for a Landing Page? 

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Adobe Campaign Standard - Reporting on a Service
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johnwwilcoxmba
- Adobe Campaign Standard
Has anyone produced a report for a service that show # of subscribers, # blacklisted, & # quarentined.​Thanks John

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ACS - BIMI
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johnwwilcoxmba
- Adobe Campaign Standard
Has anyone implemented this on Adobe Campaign Standard?What is BIMI?BIMI stands for Brand Indicators for Message Identification. It is a mechanism that you can use to have your brand’s logo displayed alongside your authenticated messages. This logo image may appear in the place of user photo profile or initial letters that normally many email clients display next to your from address.More info @ https://www.brandindicators.org/faq/Thanks John

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Re: Control Group in ACS
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johnwwilcoxmba
- Adobe Campaign Standard
We just create an Audience query the relevant profiles or test profiles and use that selecting or filtering.John

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