Hi @Ikmo7 - Strange, can you ingest new records and use default merge policy. I know you tried it once. If it doesn't work, i would also recommend raising a client care ticket.
Thanks,
Arpan
Hi @Christinatolia - Are you personalization the domain or the query parameters?
If you personalize the domain name in anchor tag its not allowed, instead you can save it as a variable and use the let variable in the anchor tag.
For example <a href="www.xyz.{countrycode}?q=12121"> is not allowe...
Hi @alejovillegaslopez - Here is the content of the ticket
"Request
Hi Team, We are facing an issue when multiple customer use the same device to login to the website. Since the ECID on the device is same it is resulting in the merging of profiles of the customers.Their is an option in the backen...
Hi @Michael_Soprano - As per my understanding the answer for this should be batch segmentation because the look back period of 7 days is not possible via the edge or streaming segmentation.
Thanks,
Arpan
Hi @akwankl - We are facing the same issue and we heard Adobe is coming up with some solution for this(personalized identity graph(not sure of the name)). For now, we have raised a support ticket not to target customers who have multiple CRM ids and single ECID(meaning the profile got merged becaus...
Hi @mustufam5967803 - In your decision, i can't see any relation between the rules you created for different Gender. Did you added the rule directly in the offer?
Thanks,
Arpan