since ‎17-06-2014
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Adhiyan
Employee
Re: Error while viewing report
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hello Siddesh,Similar solution would work as in :Re: Salesforce Connector error: JST-310000 Error while compiling script '/crm/connectorDataMgt.js' line 4879: out of mem… Regards,Adhiyan

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Re: Error while uploading the iOS certificate
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hello Richa,This error generally happens due to the URL present in the ios routing external account.can you please check if1>. The url for the ios connector is set to http and not https. Change to http if it is set to https2>. Check which jsp is targeted ios.jsp or ioshttp2.jsp . If it's pointing to iosHTTP2.jsp , please change it to ios.jspPS , I talking about this part of the external account.Regards,Adhiyan

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Re: Maximum file size to upload file from local to server in data loading activity workflow.
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Murali,There is a limitation in place if you are using IIS as the frontal server if you have hosted campaign on a windows system.Here is how you can overcome this limit by modifying the settings in IIS.Increasing the Maximum Upload File Size in IIS - KB306 - Inf Regards,Adhiyan

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Re: Mobile app subscribers empty registration token
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi There could be two issues in here.1>. Registration token are updated but with a latency of upto 2 days - please confirm if the tokens are visible after few days2>. The for the subscribers for whom you have missed tokens , you have the MCID value and profile link present ? Missing either of these two can explain the registration token coming as empty.Regards,Adhiyan

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Re: Feasibility of web push notifications in adobe campaign
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello Richa,Web push notification is not officially supported in Adobe campaign classic yet but it might be a feature added in the future but there is no timelines yet.So this channel is not available in ACC as of nowRegards,Adhiyan

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Re: Generate a file and download it in local PC in a Campaign Workflow
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Salvatore,I do not think there is any way by which we can download a file locally to your machine.We can only export the results in csv , xml or text by the right click > export option to save files locally but not through the workflow.Regards,Adhiyan

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Re: Error in making SOAP call from SOAP UI to Adobe Campagn
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Deba,Did you transfer the changes from security zone by clicking the button on the top ?Regards,Adhiyan

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Re: Error in making SOAP call from SOAP UI to Adobe Campagn
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Debabrata,The 403 error comes mainly because of two reasons.1>. Username / password is incorrect2>. IP address not authorized.To rule out issues with username /password , can you generate a session token using the logon method of xtk:session schema. If you are able to successfully generate a sessionToken your user password is valid. After that add the public IP from which you are making the SOAP call in the security zone. If it's hosted , raise a ticket to Adobe.If it's hosted just add it in ...

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Re: Default value in existing schema
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Partha,You need to switch on SQL injection from the serverconf.xml file by making the allowSQLInjection attribute to true.There should be a section like below in the security zone where you can add the parameter in Red.Regards,Adhiyan

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Re: Default value in existing schema
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Partha,I think you can use SQL calculated fields here . Something like:Or you can delete the existing data and and reload the schema with the updated condition for sqlDefault=3 , then while uploading all the values which are not specified (like 0 or Null ) will be 3.Regards,Adhiyan

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Re: Adobe Campaign Standard ability to add ics attachments and pdf
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Clarence,Attachments are not yet supported in ACS.Regards,Adhiyan

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Re: How to verify if a user is already in our DB and avoid to register him twice ?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hello Gael,In that case , simply select the operation as INSERT in the Update data activity (Database /newcomers for you) .If you try to enter a email ID already present , it would throw an error .Regards,Adhiyan

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Re: How to verify if a user is already in our DB and avoid to register him twice ?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Gael,You can add a deduplication before you upload the data.The workflow should look like this.Inside the deduplication , you choose the columns where you want to deduplicateRegards,Adhiyan

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540

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Re: IF statement to handle no firstName in Recipient table
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Tom,Sorry . Your message appeared in the standard forum hence forwarded you the ACS doc.Can you simply try this :<%if ( recipient.firstName == "" ) {%>You're almost there!<%}else {%> <%=recipient.firstName %>, you're almost there!<%}%>Regard,Adhiyan

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Re: IF statement to handle no firstName in Recipient table
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Tom,You can use the dynamic text option in ACS to define two different variants based on whether a condition is fulfilled.The product itself will handle the IF ELSE conditions in doing this.Please check here on how to make this work in detail : Adobe Campaign Help | Defining dynamic text Regards,Adhiyan

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Re: Which schema should I query?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
HI Thomas,What is confusing me is that the preview of the data that you see , has the deliveries listed that has a label Buy but ideally it should return the recipients. Like this .But in your case I see the deliveries belonging to nms:delivery being returned. So I suspect a problem with the targeting dimension.Regards,Adhiyan

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Re: Which schema should I query?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Thomas,Which Filtering and targeting dimension have you used in the query. Are you filtering on BroadLogRcp.You should ideally select filtering as broadLogRcp and targeting as Recipient for this purpose and the filter should look like.If you want to check if the formatting of the word buy is causing this , change the filter to the primary key of the delivery and check if you have data.Regards,Adhiyan

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Re: Which schema should I query?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello Thomas,In general, the broadLogRcp table stores the delivery logs and trackingLogRcp stores the tracking logs. This however can be changed from the target mapping used in a delivery.You can verify this by clicking on "To" in the email editor and check the target mapping. In this target mapping , you can find the details where logs are stored for this delivery . So you should query on these tables for the delivery you have sent.Regards,Adhiyan

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Re: Delete Server Files at /usr/local/neolane/nl6/var/..
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hello Adithya,The script is correct if you are just trying to see the no. of files in that location. If you want to know the names of the file along with last modified date, please add the following lines to the code :// Scroll through every file and log its detailsfor each(var objFile in objFiles){ logInfo(objFile.name + ": last modified at " + objFile.lastModified)}Also , the file.remove() function will remove all the files which are returned from the search result.Regards,Adhiyan

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Re: Captcha for Acquisition landing page?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Robert,Sorry here the correct link :https://docs.campaign.adobe.com/doc/AC/en/WEB_Web_forms_Adding_fields_to_a_web_form.html#Inserting_a_captcha Regards,Adhiyan

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Re: Captcha for Acquisition landing page?
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Robert,I am assuming you want to use captcha on a webApp , Survey or a web form.This article describes how to insert a captcha in web forms.Captcha for Acquisition landing page? Hope this helps.Regards,Adhiyan

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Re: Data Loading Issue
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi ,Can you check the schema nms:workflow and see if you have the definition of the fileImport element exactly as it is below : This element might be missing from your schema.To regenerate the schema in case it's missing , please delete it from the instance (after taking a backup) and then run a postupgrade -force to get the schema back from the DB.Regards,Adhiyan

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Re: workflow tables relation
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hi Ankit,I would explain it like below :XtkWorkflow (Workflows) :stores the workflows stored along with mDataXtkWorkflowEvent (Event) :Captures the transactional states of a workflow i.e. - Status , processing start , processing end etc. So whatever events are happening and changing during execution of the workflowXtkWorkflowJob (Workflow in waiting state) :Keeps in memory transit jobsXtkWorkflowLog (Log list) :Logs generated from workflow are stored hereXtkWorkflowLogin (List of logins) :Operat...

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Re: Issue to replicate modifications on both servers in load balancer configuration
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello ,Can you please share a bit more detail about the architecture.1>. Do you have 2 app servers connected to a single DB2>. 2 app servers connected to two different databases.The issue should not happen if you have the config like 1Regards,Adhiyan

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Re: Error: empty return for method 'ExecuteQuery' xtk:queryDef
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi Divya,Please share your Build and client version from the Help>about section.regards,Adhiyan

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Re: Adobe Rich client browser
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello Navjot,The meta tag will still be present but the compatible mode will change from IE9 to IE-edge or IE11.The purpose of the option is to not restrict compatibility to only IE9.Regards,Adhiyan

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Re: Send emails to visitors, not real time, not a list, not a recipient, already sent to via Message Center
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hi There ,The error in the delivery comes from a missing column in the INSERT statement:INSERT INTO wkDlv_88472318T (, tsEvent, sTargetCode, iDeliveryId, iTargetDataId, sAddress, iFormat, dMessageWeight) .Can you please check the other deliveries which have gone out successfully and see what column is inserted before tsEvent column.If in the other deliveries tsEvent is the first column, then the workflow which is preparing the delivery is the root of the error feeding an empty column.Regards,Adh...

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Re: Error while compiling custom resource
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello ,This is the reason : : PGS-220000 PostgreSQL error: ERROR: relation "cusregistry_details" already exists.Can you check if a table with the same name is already not present in the Database. Or change the name of this table to say cusregistry1 and then try. Regards,Adhiyan

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Re: Fetching file with Transfer file
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Standard
Hello Mikko,The files exported are stored in the var//export folder on the server.So here you should ideally use export/testfile.csv since you are already logged into the instance and already under the folder var//Adhiyan

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Re: Transfer File from Amazon S3 into ACS Service
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Adhiyan

Employee

Adhiyan
- Adobe Campaign Classic
Hello Becky,Yes , in case you want to load details from the file to the campaign DB.Regards,Adhiyan

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