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MorganHatcher
MorganHatcher
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  • Thanks, this helps! I can leave my first request queue as is, but create a specific one for external users that routes to the first. While I need to create an additional queue, it will not have to be for each group/user. I need to leave the original project as is, since we have some fusion setup I d...

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  • Able to submit: those with View access to the project (Project sharing: View access, with Add documents and Add issues checked under additional settings)When a user submits a request: they have view access to the request, with Add Documents checked under additional settings The users can click back ...

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  • For those working with external clients/users that submit requests, what is your approach when it comes to the main Request area? My problem is that I can't remove filters from the main Requests area and the users can still see the names of Requests that have been submitted by anyone with access to ...

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  • I have done some searching and I can not find the documentation on giving access through tagging in comments. Am I correct in thinking that you can only give View access this way? Or is there any other sharing access you can give by tagging users in updates? 

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  • @SejalRaj -when a timesheet profile is assigned to users it should autogenerate the timesheet each week. If you are unable to assign the timesheet profile to a user I would reach out to your system administrator to review access or update the user's profile. 

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  • Hi @markTwo - unfortunately, it is not possible to update the field from form to form - any changes you make will reflect everywhere the field is used. If you wanted to only have two choices visible on Form two, you would need to create a new field. 

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  • Description - Do not allow time to be entered on a project or task before the Start Date (planned or actual) Why is this feature important to you - better compliance when it comes to entering time/timesheets and in the end give more accurate reporting. Currently our team is using Workfront for time/...

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  • Thanks for the confirmation! 

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  •  When you go to log time on a task, the previous days are available to add time even if the project was just opened, I have checked the settings and don't see anything that relates to not allow this. Wondering if anyone knows of a setting/workaround to not let users log time on a project/task before...

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  • I like to give access at the highest level possible and most of the time that is through Groups. I then share with a Team if they need to have higher access than View - had to update access to a Queue last week since a Team needed the ability to copy all Requests that come in through the Queue. If a...

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