Thanks, Madalyn. I did some testing and this does not appear to be the issue. I did find that one entry gray because the task fell on a Sunday - when i moved it to the Monday the line was no longer gray. However, this was not the case for all grayed out items. 

Thanks, Madalyn. I checked and I have full permissions to the affected projects and the projects have work due in the period.

Our team is ramping up with the Workload Balancer and we have noticed some of the project rows are grayed out (in the assigned and unassigned work areas) but the reason why is not clear. Grayed-out entries do not appear to be related to permissions or access, nor does it affect my ability to edit ta...

+1 It would be great if you could report on just the overallocated users. The Planner shows this but it is often too much to consume for managers. A simple "overallocation report" would be very helpful.

It would be great if the Workload balancer was also available at the Program level (in the same way it is available at the project level).

No worries, I appreciate the update. I'll investigate other reporting options We used to be able to do this within Workfront (RSALLO reporting) which was great but for some reason that was taken away  

@Rafal_Bain - I love this bit of text mode editing! I have exported it to excel but am having difficulty converting it to a format that I find useful for reporting (e.g. with date headers and hours underneath or a format I can use in a PIVOT). Before I go too far down this rabbit hole, have you come...

This is exactly what I wanted to know. Thanks!

In our instance we often convert requests to tasks for completion. Requests are retained and used for customer communication. The task status and request status do not synch perfectly. I'd like to map the custom task status to the custom request status. In this example "Awaiting Feedback". Is there ...

Work Time looks like it is exactly what I need. I didn't see that was coming. Thanks again!