Hi @OmahaOmaha This is something we have seen before in support. The error "DataError: Source is not valid JSON" in Workfront Fusion usually occurs when a GET API call returns a response that isn’t valid JSON. This often happens if the API endpoint returns HTML (such as a login page or an error mess...

Hi @M_Horton,The Workfront for Outlook plugin is delivered as a Microsoft Office Add-in through Microsoft AppSource, which means updates are automatically managed and applied by Microsoft. You’ll always be using the latest version without needing to install or update anything manually.In terms of co...

Hi @MichaelSMN ,Thanks for the great question. Unfortunately, there's no way to fully lock down the "Actual Start Date" and "Actual Completion Date" system fields through native permissions or access levels. Users with Manage or Contribute access can still manually update those fields.As you;ve seen...

Hi @ccg1706 , Right now, there isn’t a built-in integration between Workfront and CDP or AJO. But you’re right—it can be done through the API. I’m not too familiar with the AEP connector, so I can’t say for sure if that’s another option. You should be able to use the Workfront REST API to pull proje...

Hi @cantcacheme , Thanks for your question. The standard configuration options don't directly support adding an 'other' option to an external lookup field in Adobe Workfront. The returned values will need to be accessible through the API, so appending 'other' to the end of returned results is not ne...

Hi @Daniel_Clarke , You are correct that exchange rates are not tied to a date range. They are not dynamic, so when you set an exchange rate, it applies to all financial data within the system, and you need to manually update it whenever there are changes in exchange rates. This means that the rates...

Hi @Civison , It looks like this is a duplicate question. Please refer to the response on https://experienceleaguecommunities.adobe.com/t5/workfront-questions/retainer-hour-tracking-against-portfolio/td-p/732723. Thank you,Nathan

Hi @Civison, There are several potential solutions to your problem. Before I get into them, I recommend you work with our consulting team, as there may be supplemental information that requires a different solution. The most straightforward solution would be to use Fusion to automate this process. I...

Hi @VickiRose1 , To answer your first question. This is expected as a card on a project needs to be connected to a task or issue, so if you simply add the card to the project, this will be the result. Instead, you can connect the card to an existing task, or simply note the project on the card inste...

Hi @OmahaOmaha , That is possible and just requires an IF statement to be built into the expression. Normally, IF statements need 3 parts - an argument, a true result, and a false result. I have found, though, that if you are dealing with a list, it is best to leave off the false result so that it s...