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JamesMa4
JamesMa4
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  • FYI, I submitted the ticket, and the response was this is the intended behavior of the new requests page, however they even acknowledged the concern was legitimate and suggested I submit as an idea for the product team, so I did: New Requests Page- Keep Request Status as “New” Un... - Adobe Experien...

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  •  in Workfront Ideas 1/12/26
    Description - I've been trying the new requests page and just noticed the request/issue status is now "In Progress" for brand new requests, which is confusing. You can see from my screenshots that the same requests are "In Progress" on the new page, and "New" when I toggle back to the old requests p...

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  • Thanks @Sven-iX @AbiRains now that you've verified it's not just me, I'll submit a ticket.

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  • Hello all, I've been trying the new requests page the last couple of weeks and just noticed the request/issue status is now "In Progress" for new requests! This surely can't be the intended functionality. You can see from my screenshots that the same requests are "In Progress" on the new page, and "...

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  • Hi Karen, Yes, we use schedules that mark our users out of office on weekends (the hours specified in the schedule are M-F 8:00AM - 5:00PM). We also factor in company holidays on the schedules and have users input their own PTO. The proof settings indeed seem to be disconnected from this, and I'm un...

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  • Hi all, We use a proof template with a stage deadline setting of +2 business days 5:00 pm and calculated upon proof creation, and yet, the due dates sometimes occur on weekends. For example, one was created at 5:30PM on 12/3, and the deadline is reading as December 7, 2025 7:30 PM (which is Sunday n...

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  • Great, thank you very much!

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  • Hi all, I'm trying to run a report with the number of unique proofs approved that were authored by a creative team. So far I'm seeing multiple approvals of the same proof, and I'd like to eliminate multiple approvers and versions of the same proof document. The filters I'm currently using are for th...

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  • Thank you Katherine! I'm a full admin. I'll try to take a look at the components to see if there's anything unusual. I also tried Skye's suggestions. I'm able to copy other projects (even very similar ones), and I tried variations of deselecting checkboxes, etc. with no success. Meanwhile, I ended u...

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  • Hi @skyehansen thanks for the response. Yes, I've cleared cache and cookies and tried Chrome and Edge. I called it a time out because the "Copy Project" button turns gray when I first select it (indicating it's trying to perform the copy action) back to blue after ~10 seconds with no results.  I'll ...

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