This is a great workaround, and would prob answer the ask for about 70% of the use case (our internal project mgmt. team), but I’d still be needing the notification to trigger to the requestor that created the issue for my team to work. Thanks for the suggestion, though!

I'm looking to create some custom status states (to coincide with an actual status of In Progress/Closed), but based off of the custom status, I'm interested in firing off a custom reminder notification to the individual assigned to the user/issue requestor. Any ideas on how to do so? Or other idea...

A real pain point is having ALL prior projects, etc. be impacted by a change in a used Custom Form. In the event that a custom form is updated (due to changing business needs), then we're required to add in a NEW custom form (i.e. version 2). In a practical example, if I need to add ONE piece of inf...

This would make reporting and team holistic views comprehensive. I find this to be a serious flaw in the system, and would love it to be reviewed/enhanced.

This functionality is one that would make our lives so much easier. Essentially, when a queue topic is selected, it would automatically open up sharing to a certain group/individuals--without having to manually touch the issue to change the settings.

I agree 1000%. I just closed a ticket with Support because while admins are given the ability to set trigger notifications based on criteria (i.e. 1 hour before Planned Start date), the system doesn't allow for those triggers to fire when requested. The only guarantee is that the notification will f...

Following this logic, is there a way to give a group/team MANAGE rights to requests that are made in QUEUE SETUP, even when they are not the ones that submitted the original request?