Description - When collaborating with users who don't frequently use Workfront (Requestor/Reviewer level license) and sharing documents, uploading the documents can cause confusion for the requestor/reviewer level user (we have 80k+ employees who are not regular users of Workfront but at any given t...

When a new request intake form is open, whenever you stop and hover your mouse the name of the custom form on the intake appears. This not only seems redundant/unnecessary, in some instances it interferes with the "?" pop up for providing further directions/information on a custom field. I suggest t...

You bring up a great point, Heather. When we use an acronym for group identification of an object we try as best we can to not make it customer facing (not always possible though). Your example of putting the acronym in the custom field name, but not the custom field label is the same practice we fo...

Here is an export of the template with the full list of tasks.

5) As part of your governance did you establish a best practice on naming conventions for projects, issues, etc? Answer: We did not establish a naming convention for projects, tasks, or issues. We did however, establish naming conventions for things like custom fields, custom forms, templates, Port...

4) What is the best way to do a clean up? Answer: I really like the kick-starter provided by Workfront for doing a clean up. found here: https://one.workfront.com/s/article/Workfront-Cleanup-Dashboard At Mayo, I review this once per quarter.

3) What type of Requests are received by the Mayo Clinic Team? IT Requests, Creative Request, etc.? Answer: Requests currently processed in Workfront are request for new/revised education content, Creative Requests (medical illustrations, animations, etc), business support requests (reporting/analy...

Question 2 Follow up: 2) Is the Readiness Assessment a custom form on the request? Answer: No, it is a document that is sent directly to the groups. Since the readiness assessment is meant to be used before a group is onboarded in Workfront, and therefore, the people/person filling it out aren't ...

Hi everyone, thanks for attending the webinar yesterday. I had a great time presenting and hope everyone found something useful from the presentation. I'm going to answer some questions here that we didn't have time to get to yesterday. At what point does Adobe WF recommend incorporating Group Adm...

We have a free text field in a custom form that is specifically for collecting an email address. Sometimes the field is filled out incorrectly, or a typo occurs and the email address is invalid. The email address is used to send a follow up customer service survey so we miss out on sending a survey ...