Hi I need to provide monthly reports on hours spent on a project. I need to give access to the report to external users and not give access to financials. It seems that is not possible without them being allocated a planner licence? is that right? is there a way to do this? Many thanks Allan

Hi, for some reason I am unable to raise a ticket, just wondered if anyone knows if Apache Foundation Log4j 2 vulnerability (CVE-2021-44228) could effect the system? Many thanksAllan

Thanks Doug, The difference in templates is not in the tasks but in the billing rate, so a project has a template with custom billing rate A attached, we then attach another template with custom billing rate B which over writes the billing rate A.

Thank you so much for your advise. I ran a report and it showed the hours logged but without an owner which meant the impact wasnt as bad as I thought. It was easier to create a new account add them to the right group and they can log time again. Note to self deleting users is dangerous. The Exce...

Thank you for getting back to me, I am not even sure how it happened the audit log suggests that I deleted it but I only deleted another one. I am not sure what we have in terms of SB. Do you know if the hours they logged with remain but with blank user. I could then create a new account and ask t...

Hi Somehow we managed to delete a user by accident. Is there a way of recovering that? Many thanksAllan

Many thanks for getting back to me. I am going to try and describe the scenario I have set up a portfolio X In the budget filed on the portfolio optimiser I have put £70,000 I then add a project to that portfolio as approved/current I add a couple of tasks and assigned them to people We th...

Hi Community I was wondering if you can advise me on a problem I am trying to figure out. I have a need to set up a portfolio or program to manage a drawdown contract. For example the total contract is £10,000 I then want to have an overview of the multiple projects and their costs against th...