Hi @Dhanam1 ,In your query dataPlocy activity, you need to add the email address as Additional data.....ThanksDenis

Hi @CampaignerForLife  Yes the connection setting, aka, account at minimum, your SMS provider will have to provide multiple SMS accounts on their endAnd you will have to go through the configuration for each of themPlease review the following page to understand each element of the external accountht...

Hi @CampaignerForLife You can't setup 1 SMS account into 2 different ACC instances, you expose yourselves to major issues from sending too many requests to the SMS provider (which will result them to block any message from your instances) and the MO- SR/SD messages failing to reach the correct ACC i...

Hi @ogonzalesdiaz Mobile channel broad log are stored in the broadLogAppSub entity not the recipiejt broad log, you're looking at the wrong entity.ThanksDenis

Hi @Prady12 You can't and you shouldn't, ISP will certainly see it very suspiciously too and you might do more damage to your reputation than the unsusbcription itself....What you could do though isBuilding the 1-click to also accept the delivery name as well as the recipient encrypted it If the res...

Hi @MA1985_CG PLease look at the following post, you'll get hopefully the information needed https://experienceleaguecommunities.adobe.com/t5/adobe-experience-platform-data/profile-merge-issues-since-ecid-is-same-when-multiple-users/m-p/650556?action=reply&id=650452#M6748 ThanksDenis

Hi @Danto8  While waiting for the feature that will close the gap on shared device ID principle, you have 2 or 3 possibilities:You can apply ECID strategy as mentioned by @ranjithd , ANother way, pretty similar is to remove the cookie holding the ECID during logout , this will force the ECID service...

Hi @MA1985_CG Yes this is a known topic (which is not new if you put yourself in the Declared ID principle from previous Experience Cloud solution integration) which Adobe is working on a long-term solution. Meanwhile, there are workarounds available if need be.ThanksDenis.

Hi @bcollado the field on the broadlog that gets the date is eventDate  Be aware that in your query you would ahve only recipients that at least opened the email or click on the email, as such you won't need the status as Sent, If you want just the actial sent, you need to select Recipient Delivery ...

Hi @Taal The option seems to be checked / selected by default, so by default, one can re-enter a journey, only if you un-select this option a profile will be in the journey only once... Remember that a journey has a 30 days cycle, so after 30 days, a profile will re-enter a journey no matter what Is...