It's hard to say without seeing what is happening..  Unfortunately, the only sites we have that are shopify are small and only using GA... so I can't check if there is an issue with Shopify or not... however, this strikes me as something that shopify shouldn't be blocking... I mean GA also sets cook...

Good, SPAs are a pain...  they may be good for performance, but they require so much custom effort to make them work (both from a functional and analytics perspective....)   After turning on Satellite Debugging, I am seeing a JS issue on your page.. this is the likely culprit.       To use Satellit...

When you say 2 different suites, do you mean two completely separate suites that you are tracking to (rsid123 and rsid55 for example)? Or do you mean you have a global suite and a virtual suite that gets its data from the global?   If you have two actual tracking suites, are they tracked in the same...

As others have said, the first step is to identify the root cause of the duplication.   If the same Launch rule is triggering twice, then you can apply conditions on the rule to prevent it from sending multiple times... if you have separate rules that are both triggering this won't work (something l...

Caching of the script shouldn't be an issue... the actual script isn't changing on every request so there is no reason for the server to take the strain of sending the file to every user on every page that loads the file... that caching just allows the JS file to be distributed on a cloud network to...

Can you explain more about what is happening?   Are you see other resource requests in the tools, but not seeing Analytics?All request should be showing up if everything is configured correctly, the analytics call may be hard to recognize... Are you seeing nothing from your mobile app? And if so, is...

Hi,   @MaxWo2 wrote: Thanks @Jennifer_Dungan and @EurosIMS.   I’m aware of the reset rule, but my main concern is around the implications of applying it. Will this impact historical data, or will previous data remain intact and the reset simply start tracking from a clean slate?   For example, if a ...

That's strange.. we use React Native, and I don't have that issue at all.   In fact, I can set my testing phone down, leave it for a few days, and open it back up and still be connected (this works for both closing the app and leaving the app open)   I have not heard of anyone else experiencing anyt...

@EurosIMS wrote: @MaxWo2 @Jennifer_Dungan One thing to be aware of here, if you are not using 'is 1st page of visit' in the rules then if I arrive via Organic Search, then in same tab do a Google search & click a Paid link, then that Visit will have 2 Channels (Organic & Paid), but the Paid Tracking...

As others have said, it sounds like something broke / changed in your site's tracking in Dec... either resulting in the data not being capture (in which case there is no getting this data back for the last 7 months), or the segment / calculated metric used to identify registrations no longer works d...