Hi @JFinestrasCustomers are landing with Customer ID. Query IDs with response from table and if new ID is in subset return info you already answered. If you are storing prospects then you can count customers with same email and if count>1 return info existing recipient.Regards, Milan

Hi @DimitrisChatzosCheck example hereRegards, Milan

Hi @Mrk_Lng,Check if below option is checked inside delivery properties / Analisis.If yes, then de-check it and try again.Regards,Milan 

Hi @Sebastian_Rockw seems some process is leaking memory. To posible idenitfy process try with:ps --sort -rss -eo rss,pid,command | headCould you restart on-premise server and try with this command to see if error occurs again? You may try without -verbose as will consume less memory.Regards,Milan 

Hi @sachincs1991 first define variables on the workflow level to store data. Use JS script to load data from tables and assign data to previous variables. Finally, in the page node set fields to these variables and data will be pre populated/visible.Regards,Milan

Hi @mpalaves Time out will be configured in serverConf.xml like below:<relay debugRelay="false" forbiddenCharsInAuthority="?#.@/:" forbiddenCharsInPath="?#/"modDir="index.html" startRelay="false" startRelayInModule="true" timeout="60">Additionaly you can check:Tomcat side: This threshold is configur...

Hi @MK_CP,You cannot get tracking retroactively after you "unblock" customers. Tracking is done on recipient level so you cannot keep data and pretend you won't see who is behind email as tool is not supposed to working like this.You already know this but best option is to target only customers who ...

Hi @manuelcantilo, you can define [targetData/@test] in delivery but I think delivery will fail if this column is not provided. You should test it anyway. You can create two deliveries (one with this field and another without) with one test node in front of them. So in case column exist/does not exi...

Hi @mpalaves,not realy, but you have a timestamp when error occured. Set query over xtk:workflow table and find paused workflow (this error will pause it) around that time.Regards,Milan

Hi @adithyacs86,these conditions are not stored as a independent column in database. They are just a part of offer XML code stored in MDATA column (memo).In order to see them in AC, use Query Editor, pick nms:offer table and click on the preview tab, rigth click / Configure List and add field filter...