Real-Time Customer Data Platform

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We are excited to announce the RTCDP Community Member of the Year for 2024! A big congratulations to this year’s winner: @DavidRoss91! David has shown exceptional commitment to the RTCDP Community, helping others with his expertise, fostering discussions, and sharing valuable feedback. His contribu...

Hello,  I recently activated several segments to a Facebook Destination account, and I am seeing a large number of identity failures. I do have several non-identity email & phone number source fields mapped to their respective target fields for the destination. Would this be causing an issue? All of...

I have a data scenario, where my primary Identity has multiple secondary identities in the source data. There is a MDM system which is generating the Primary Identity - Customer IdThe subscription system is a standalone system which is managing various subscriptions and also generate an identitifer ...

Description -Why is this feature important to you - In. last 3/4 years of working with various use cases I have delt with, a very common use case I came across is creating segment using some date field where the audience building criteria is:date is before current timestampdate is after current time...

Hi all, We have created some Edge audiences but we do not see they are being evaluated in real-time. These audiences only have one attribute each which is updated daily via S3 batch connector. When analyzing the process for some users we see the following: 1. Data is ingested in the AEP Datalake via...

Identity Service Flow Run Delay 'Datalake_to_UIS_Flow' has been processing for more than expected time. What are the factors effecting this processing time? Any help would be greatly appreciated.

Hello Experience Community, I have a quick question surrounding the sample data refresh rates. So, I read in the RTCDP documentation that your sample data only refreshes when your total profile count increases or decreases by 5% and if it does not increase or decrease by 5%, then it will automatical...

Hello Team, We are seeking help in creating segments/audiences to identify members who are having active subscription. We have subscription data stored as event where it has subscription start date (data type - datetime) and subscription end date (data type - datetime). One profile will have only on...

Hi everyone,I have a use case where some members' account types(account_type) have changed from Type A to Type B in the past. I managed to identify these members by using a self-join query in the query service on the member dataset, but I'm having trouble creating an audience based on this condition...