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Unable to read Adobe Analytics values in Journey Content


Level 2

Hi Community,


We are working on a POC, where we try to read the Adobe Analytics data while abandoning a cart, But unable to read the values in email content while performing an action on the website.


We had created an Event and reading that Event in a Journey and from that Journey we are passing some Contextual(eVar) values into Email content but those Contextual(eVar) values are not coming.


We had followed this documentation Link  which requires configuration through AEP web SDK, but our client is not using web SDK, we are reading the Adobe Analytics data into AEP.


Please note that when we try to Hit that event through POSTMAN we are able to receive the journey message and Journey report also gets generated, but for real case scenario it is not happening.


Kindly Provide any suggestion/solutions if you had faced similar kind of scenario

2 Replies


Community Advisor

Hi @navalksi,


The link that you gave is not a functional link - not sure if it's changed. Can you please share the updated link?


Also, what's the difference between the POSTMAN API call and the data that is ingested via the analytics connector? Are you updating the same dataset even from Postman API or a different one? Is the dataset profile enabled?



Hi @navalksi,

Were you able to resolve this query on your own or do you still need help here? Do let us know.


Sukrity Wadhwa