Recall bankmails ? Is it possible ?

[MailySo2]

Hello,

I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

[Mohan_Dugganab · Accepted solution]

Looks like you are using custom actions which is actually performing the send outs. Atleast from the journey side, you are handing off the payload to a REST API end point.

You will need to check if the service behind the API end point has the recall facility.