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Recall bankmails ? Is it possible ?

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Level 1

Hello,

 

I have a customer journey that sent bankmails and I would like to recall them ? Is it possible ? If yes, can you explain how to do it ?

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1 Reply

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Employee

Looks like you are using custom actions which is actually performing the send outs. Atleast from the journey side, you are handing off the payload to a REST API end point.

 

You will need to check if the service behind the API end point has the recall facility.