Hello,
Use case:
send a push message to max 1000 profiles on a weekly basis
Setup:
- journey set up with Scheduler Type = Weekly
- use CONDITION node with Profile Cap at 1000 in the journey to orchestrate
Challenge:
The CONDITION node picked up 1000 profiles when it's first deployed on July 29 but it didn't pick up any profiles on August 5. There were 5.2k profiles entered the node but all were dropped.
2 questions:
1. Does this mean the weekly 1000 profile cap is at journey level that when the first deployment has reached the limit, the subsequence runs will not pick up any eligible profiles?
2. How can we set up a journey to pick up max 1000 profiles on a weekly basis?
Thanks,
Cecilia