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Problems with one click unsubscribe link on Desktop mail clients

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Level 4

I have run into a strange challenge it seems. In my email surface configurations it seems to be right set up, since the link shows up in the inbox on mobile clients. But for some reasons nothing happens when the email is read on a Desktop client. Why should it work fine for mobile and not on Desktop? I cant get my head around what the problem might be. The code used is same just viewed in different clients. Does anyone have any clue ??

1 Reply

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Community Advisor

@Selliers these all depend on the email clients. There's no workaround to address this issue at the AJO side. Do you see this behavior in all the desktop clients?

Thanks, Sathees